HRM 568 Complete Course
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Thursday, 30 July 2015

HRM 568 Complete Course

HRM 568 Complete Course
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HRM 568 Week 1 Discussion
"Flawless Consulting and a Sensible Oxymoron" Please discuss the following:
•           Describe the benefits of flawless consultation then explain the basic value of the term, “flawless consultation.”
•           After reading the Sensible Oxymoron listed in the “Readings” section, replace the word, “oxymoron” with a word that is as descriptive of the consulting relationship, and indicate why you selected that word and how it relates to the consulting role.


HRM 568 Week 2 Discussion
"Trust and Accountability" Please discuss the following:
•           Trust has been identified as a major consideration when choosing a consultant to improve business processes. Create a persuasive argument to convince a potential client that you are trustworthy and can deliver results.
•           Accountability is also important in the consulting relationship. Recommend a strategy that you could employ in a consulting relationship that demonstrates you are accountable for your outcomes.

HRM 568 Week 3 Discussion
"Consulting Relationship and Negotiation" Please discuss the following:
•           It is sometimes difficult to agree upon essential wants and desirable wants in a consulting relationship. Characterize how you would reach agreement with a potential client about the absolutely critical elements and the nice-to-have elements of a relationship.
•           Illustrate the skills, methods, and techniques for encouraging and creating conversations of engagement with examples from a political campaign of your choice.

HRM 568 Week 3 Assignment 1 – Consulting Contract
Given that project teams within a large hospital department have been ineffective in meeting their productivity goals and providing patient information in a timely way, you are asked to work with the teams to analyze and resolve the situation. Develop the elements of your consulting contract using the following requirements:

1.         Create a consulting contract that defines the boundaries of your analysis and objectives of the project.
2.         Explain the kinds of information you seek and your role in the project.
3.         Define the product you will deliver and support you will need from the client.
4.         Identify suggested time schedule, confidentially, and feedback.

The requirements and format of the paper is to be as follows:
•           Include two references
•           Typed, double spaced, Times New Roman font (size 12), APA format
Click here to view the grading rubric.
HRM 568 Week 4 Discussion
"Internal and External Consultants and Consultant Behavior"  Please discuss the following:
•           Discuss the key differences between internal and external consultants. Discuss which role you think would be more challenging and why.
•           Critique the following question from Peter Block, “The limitations of advice are more about the expectations of the client and the behavior of the consultant”? Then, illustrate this with an example from your life.

HRM 568 Week 4 Assignment 2 – Core Skills of Engagement
Students will develop a two (2) page proposal that explains how to apply at least three (3) core skills of engagement to an effective performance review conversation. The proposal will include the following:
1.         Explain why performance reviews are difficult conversations.
2.         Describe how you would introduce the performance review, using three (3) of the core skills on pages 59-61:
o          Telling the truth
o          Self-disclosure
o          Framing choices
o          Extending goodwill
o          Taking and supporting the other side
o          Naming difficult issues
o          Acknowledging doubt, anxiety, and guilt
o          Making promises and offering guarantees
3. Explain the three (3) core skills that you used.
4. Provide rationale for each of the three (3) core skills used.
The requirements and format of the paper is to be as follows:
•           Include two references
•           Typed, double spaced, Times New Roman font (size 12), APA format
Click here to view the grading rubric.

HRM 568 Week 5 Discussion
"Faces of Resistance and Resistance to a Consultant" Please discuss the following:
•           The text provides 14 faces of resistance. Select three of these types of resistance, and create a brief scenario in which it might occur. From a consultant’s viewpoint, prioritize the scenarios from most difficult to least difficult to handle and state why you think that way.
•           Read about resistance to change in an article titled “The Tower of Babel and the Ralley Driver: Understanding and Negotiating through Resistance to Organizational Change” located at http://www.regent.edu/acad/global/publications/jpc/vol1iss2/cohen/cohen.html
 From the article, there may come a time when it is best to end a project rather than continue to face resistance. Predict what symptoms or signs might be present if it is best to make this choice.

HRM 568 Week 6 Discussion
"How technical or business problems are managed."
Please discuss the following:
•           Explain why the manner in which the technical or business problem is managed is a critical area of inquiry in action-oriented data collection. Provide at least two examples of how technical or business problems are managed.
•           You are asked to review a new organization’s management team to determine how effective the current work processes have been in achieving the organizational goals. Taking a whole-systems approach, determine what your first steps would be and how you might state the problem(s).

HRM 568 Week 6 Assignment 3 – Employee Resistance
IO Corporation is a 32-year-old information technology company with more than one (1) million products sold worldwide, including thin clients, which replace bulky computer hard drives in networks. Its competitors in the thin-client market include Hewlett-Packard, Dell Computer, and Wyse Technology. IO Corp is considering outsourcing its customer service activities. Employees may resist this outsourcing plan because they fear their jobs would be lost.
Prepare a four to five (4-5) page paper that includes the following:
1.         Discuss the factors involved in the outsourcing decision.
2.         Describe the issues surrounding the sense of control.
3.         Prioritize the steps involved in meeting employee resistance to the outsourcing plan and rationalize the plan.
4.         Justify why the employees’ jobs should be protected.
The requirements and format of the paper is to be as follows:
•           Include two references
•           Typed, double spaced, Times New Roman font (size 12), APA format
Click here to view the grading rubric.

HRM 568 Week 7 Discussion
"Positive Deviance Method and Research Approaches" Please discuss the following:
•           Compare and contrast the more common methods of consulting with the positive deviance method.
•           Several types of research approaches are typically used in consulting. Create a situation in which each type of approach would be necessary to gather the appropriate data.

HRM 568 Week 8 Discussion
"Feedback Methods and Data and Action" Please discuss the following:
•           Propose several instances in which you would use assertive, aggressive, and nonassertive feedback methods to convey the current status of your project to your team.
•           In reviewing the steps in presenting the data to the meeting attendees, estimate the degree of difficulty you might experience as you move through each of the steps.

HRM 568 Week 8 Assignment 4 – The Whole-System Approach
Students prepare a 3-4 page paper that includes the following:
1.         Create an outline of the whole systems approach for a consulting problem within an organization that deals with employee safety, the introduction of new email procedures, orthe opening of a new retail outlet.
2.         Compare the outline to that of a third-party approach.
3.         Explain the importance of trusting the process.
4.         Consider how positive deviance can be used in this consulting problem.
The requirements and format of the paper is to be as follows:
•           Include two references
•           Typed, double spaced, Times New Roman font (size 12), APA format
Click here to view the grading rubric.

HRM 568 Week 9 Discussion
"Engagement" Please discuss the following:
•           Estimate when installation would be more appropriate and include the factors that would influence your decision.
•           Choose four of the eight ways to engage and develop three leading questions for each type of engagement that will facilitate the work.

HRM 568 Week 10 Discussion
"Moving Beyond the Status Quo and Reactions to Change" Please discuss the following:
•           Provide an example from your experience that illustrates a familiar conversation that keeps your company stuck in old routines.
•           Change has been emphasized in this course as the most likely outcome of a consulting recommendation. Identify some of the common comments in reaction from those who will be involved in the change process.

HRM 568 Week 10 Assignment 5 – Integrating Elements of Engagement

Students will develop a three to four (3-4) page proposal for integrating the elements of engagement into the implementation process. It will include the following:
1.         Explain what you will do during the implementation event to tilt the balance away from the presentation toward participation.
2.         Include a synopsis of how people might react to the idea that change is imminent and that they will be involved in the change process.
3.         Explain what you will do to help people get unstuck from the same old conversations and begin new ones.
4.         Explain how you will bring the element of place into your design for each event.
The requirements and format of the paper is to be as follows:
•           Include two references
•           Typed, double spaced, Times New Roman font (size 12), APA format
Click here to view the grading rubric.
HRM 568 Week 11 Discussion
"Checklist Use" Please discuss the following:
•           Analyze the checklists listed in the Appendix of a Guide to Getting Your Expertise Used. Then, determine the most helpful areas at this point in your career.
•           Research the Internet and find at least two other resources that you might use to be successful as an HR consultant and note why they would be of interest.

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