COM 105 Complete Course

Friday, 16 October 2015

COM 105 Complete Course

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Assignment 1: Introduction to Classmates and This Course
Begin this discussion assignment by introducing yourself to classmates—giving your name, current occupation, and areas of interest that might be covered by this course.
o    Describe your employment type, position, and experience.
o    Assess your experience of conflict management:
1.      How frequently do you feel conflicts arise in your place of employment?
2.      How does conflict make you feel?
3.      How do you deal with conflict?
4.      If there is conflict at work, is your opinion sought?
o    From the perspective of an employee or student, describe a personal experience involving the use of negotiation skills in the workplace or a personal setting.
Assignment 2: Recipe for Success!

Every individual approaches life and situations differently. We all use communication as a means to express ourselves. However, communication is as much about listening as it is about talking. Communication is a mutual exchange.
Everyone has had a disagreement with someone in which the other person may respond with “You aren’t listening to me!” or “You don’t understand me!” The fact is, you are not validating the other person or are perceived as someone who is not providing validation. Validation can defuse a potentially explosive scenario.
Consider your personal experiences and communication skills.
o    What are the skills you use to communicate and how do they impact your interactions with others?
o    How do you plan to manage conflict communication?
o    Do you set a goal for the outcome you are seeking to achieve?
o    Do you consider your audience?
o    What point of view do you try to convey?
o    What is your message or argument in communication?
o    Have you ever applied the principles above? Have they worked for you? If not, what has worked for you?
Write your responses in two to three paragraphs. Be sure to incorporate terms, concepts, and theory from your readings to support your comments.
COM 105 Unit 1 Assignment 3 Team Work!
Cultural differences and personality differences can impact cooperation. Team building is an important aspect of communication. Consider some aspects of culture and personality that may impact how people work together.
Research the importance of teamwork and the impact of personal and cultural differences on team building using your textbook, the Argosy University online library resources, and the Internet.
After you helped your company, Labolg, prepare for expansion into other countries, the chief operating officer (COO) approaches you and tells you that she feels the differences among team members is negatively affecting production. She asks if you have any ideas for productive ways to work with the differences in their organization.
Analyze the situation and prepare a recommendation for the COO. State any assumptions you make about the nature of differences in the team.
Write a two- to three-page paper in Word format. Apply APA standards for writing style to your work. Use the following file naming convention:LastnameFirstInitial_M1_A3.doc.
COM 105 Unit 2 Assignment 1: Resistance
You have probably heard the saying “Change is hard.” This statement is true for organizations as well as for individuals. When faced with change, many employees demonstrate resistance—they do whatever they can to not give in to that change. While some opposition may be natural, it is important to understand that employees need to work past such resistance to be successful at work. It is also important to note that organizational leaders need to understand that the communication methods they choose to announce change can greatly impact employees' initial reactions.
Respond to the following:
·         Sarah, a long-time employee, is given an Android and told to keep it with her at all times should the company need to contact her. Why might Sarah resist this change? What impact might the direct style of communication, if used by Sarah's boss, have on Sarah? How could this message be communicated in another, better way? What does this example tell you about the role of communication in businesses when resistance is involved?
·         Describe a time you demonstrated resistance at work. Why did you resist? What was the outcome?
·         How did you shape your argument to the needs of your audience?
Write your response to each question in two to three paragraphs. Be sure to refer to appropriate terms, concepts, and research from your readings this week to help support your response.
COM 105 Unit 2 Assignment 2 Combining Content, Argument, and Structure—The Workshop
The workplace has become increasingly diverse and global. This diversity has dramatically changed the dynamic of the workplace over the last 50 years. Regardless of race, ethnicity, and gender, people want to be treated fairly.
Research workplace harassment using the following resources:
o    The U.S. Equal Employment Opportunity Commission. (2002, June 27).Facts about sexual harassment. Retrieved from
o    Workplace Bullying Institute Web site. Retrieved from
Suppose you work for an organization that currently does not have an antiharassment policy. You are going to develop an antiharassment policy for the organization and persuade the CEO to adopt it. Create a PowerPoint presentation to convince the CEO of the need for such a policy. Use the speaker notes area to write explanations and arguments and to cite sources. Address the following in your presentation:
1.      What is the purpose of your proposed antiharassment policy?
2.      Why would implementing this policy be beneficial for the CEO? What's in it for him or her?
3.      Why is it important to have such a policy in place? If the basic purpose is to stop harassing behavior, why is that important? Why is harassment detrimental to an organization?
4.      What is your communication plan? How should the CEO present the policy to the staff? What specific communication methods do you recommend, and what will the communication say?
Develop an eight- to ten-slide presentation in PowerPoint format. Apply APA standards where appropriate for references. Use the following file naming convention: LastnameFirstInitial_M2_A2.ppt.
COM 105 Unit 3 Assignment 1 What Works for You?
We communicate daily in our personal and professional lives. How we communicate with our friends and family differs from how we communicate in the workplace.
Consider how you react and what communication skills you use and answer the following questions:
·         How do you communicate with superiors, subordinates, and peers? Are the elements of communication different or is the approach different?
·         What communication skills do you use when you are working in a team?
·         What communication skills do you use when you are dealing with a situation that is making you angry, for example, phone rage?
·         What are the key elements of communication that you use in your work environment?
·         Do you believe that the same communication skills work for every situation? Why or why not?
Write your response to each question in one paragraph. Be sure to refer to appropriate terms, concepts, and research from your readings this week to help support your response.
COM 105 Unit 3 Assignment 2 LASA 1 Design Communications Manual
You have been appointed the vice president of the human resources department at a fictional multinational organization. It is your job to design the framework for a communications manual for this organization.  The communications manual should contain best practices, company recommendations and scenarios all targeted at organizational communication.
The board of directors wants to have an overview of what you plan.  Your job, in this assignment, is to prepare that overview in the form of a table of contents for the manual with a brief description of each section.
Please begin by naming your organization and defining your organization’s primary business.
Prepare a table of contents as an outline for your communications manual.  Include at least five sections (communications topics) in the manual.   Each section should have a heading and subheading. The heading should include a description of the topic.  The subheading should include a) an example scenario of how this topic should be handled in your company b) a description of why this section is important to organizational communication and c) an explanation of how this communication policy will benefit both the employee and the organization.
Follow the table of contents with a one page action plan on how you will ensure that this communications manual is effectively implemented at your organization.
Your table of contents and action plan combined should be four to five pages in length with descriptions in Word format. Apply APA standards for writing style and references to the descriptions. Use the following file naming convention:LastnameFirstInitial_M3_A2.doc.
COM 105 Unit 4 Assignment 1 Working Together Toward Improvement
When people work together in a group or a corporation, they learn about each other’s jobs and find more convenient ways to get the jobs done. We all learn within our systems of professional and personal learning. With this observation in mind, discuss organizational learning. Address the following:
o    What is meant by the term “organizational learning”?
o    What does the term mean to you? How do you use it in your work?
o    Is organizational learning important? Why or why not?
Write your responses in two to three paragraphs.
COM 105 Unit 4 Assignment 2 Someone to Respect and Admire
There are leaders in every field of study and business around the world. Select a business leader you admire. Use your textbook, the Argosy University online library resources, and the Internet to select a leader and then to research the leader’s career.
Write a paper on your selected leader. Include the following in the paper:
o    Give an overview of the organization and the leader.
o    Explain how the person demonstrates integrity or ethics, giving examples.
o    Provide your own insight into the organization or leader.
o    What makes the person or organization stand out?
o    If you were in that person's place or worked for the organization, would you make the same choices? Why or why not?
Write a three- to four-page paper in Word format. Apply APA standards for writing style to your work. Also use APA to cite books, articles and websites used in your research.  Use the following file naming convention:
COM 105 Unit 5 Assignment 1 LASA 2 Putting the Puzzle Together
Every group, whether social or professional, has roles that need to be filled in order for the group to function effectively. Sometimes, people choose the role they want to play. At other times, people may naturally fall into a role without even realizing it. Research group roles or group dynamics using your textbook, the Argosy University online library resources, and the Internet. Write an essay on the topic. Address the following:
1.      What types of group roles are there? Name and describe at least six different roles.  Also, note that similar roles are known by different names, for example, leader and facilitator. What you call a role is not as important as doing a good job of explaining the purpose and duties of each role.
2.      Can some roles have more than one person in that role in one group? If so, which roles are they? Which roles, if any, cannot have more than one person in the role in one group? Why?
3.      Can you rank the roles in order of importance? If yes, do so and explain your ranking. If you could not rank the roles, explain why. Is it because all roles are equally important?
4.      What role do you tend to play in groups? Is it a role you choose because you enjoy it or because you are just naturally good at it?
5.      We have all had to struggle with some roles we were required to play. Describe such an experience from your personal or professional life. Explain the difficulty and how you solved it.
6.      In a summary paragraph, discuss the value or constraint that you find with group roles. Discuss how knowledge of group roles will help a group communicate and work together.
Write a 4-5 page essay in Word format. Apply APA standards for writing style to your work. Include a References page for any articles and websites used in your research.

When saving your essay, use the following file naming convention:LastnameFirstInitial_M5_A1.doc.
COM 105 Unit 5 Assignment 2 Ethics and Integrity at Work
There are a host of situations in the workplace that can be obvious breeches of ethics and integrity.
Suppose an employee constantly uses his or her work computer (and work time) to surf the Internet. Explain why you feel this is or is not an example of stealing from the organization. Give some other “nontraditional” examples of stealing from an organization. Explain why you believe the actions to be stealing.
Read this article and think about your opinion. Then consider other possible situations that may present a dilemma of ethics and integrity.
o    Web surfing “as addictive as coffee.” (2005, May 19). Website. Retrieved from

COM 105 Complete Course
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