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Tuesday, 24 November 2015

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BCOM 275 WEEK 1 DISCUSSION QUESTION 2

What are some ways in which senders might receive feedback from their messages? How might this feedback affect the sender and the message? Why is this important?

BCOM 275 WEEK 1 DISCUSSION QUESTION 1


Which step in the communication process do you consider to be the most important? Why do you think this? Which of these steps is the most uncomfortable for you? Why is this? How might you work to change this?

BCOM 275 WEEK 1 INDIVIDUAL EXERCISE 1.1


Complete exercise 1.1 from Ch. 1 of Communicating in the Workplace.
Choose two misunderstandings you experienced and fill out the chart for these.
Respond to questions 1 and 2 shown under the chart for each example of a misunderstanding. In your response, include the following:

         Cite a meaningful misunderstanding rather than a general or less material misunderstanding.
         Use business- or work-related examples rather than personal ones.
         Identify the roles of the sender and receiver, such as manager, peer, subordinate, client, vendor, and so forth.

BCOM 275 WEEK 2 INDIVIDUAL ASSIGNMENT DEMONSTRATIVE COMMUNICATION PAPER


Write a 700- to 1,050-word paper describing demonstrative communication. Demonstrative communication includes nonverbal and unwritten communication and involves such things as facial expressions, tone of voice, body language, and so forth. Include the following elements in your paper:

         Provide examples showing how demonstrative communication can be effective and ineffective, positive and negative, for the sender and receiver.

         Explain how demonstrative communication involves listening and responding.

Format your paper consistent with APA guidelines.

BCOM 275 WEEK 2 DISCUSSION QUESTION 1


What are some reasons you might consider data or information to lack validity, credibility, or reliability? Explain your answer by using examples.

BCOM 275 WEEK 2 DISCUSSION QUESTION 2


What are some methods you might use to determine the reliability of the data you gather? Why is it important to analyze your data to determine if it is reliable?

BCOM 275 WEEK 3 DISCUSSION QUESTION 1


You are preparing to write a formal report to be presented to the management at your workplace. What are some potential needs for the audience that you should be aware of when writing the report? What are the risks of not considering the needs of the audience.

BCOM 275 WEEK 3 INDIVIDUAL ASSIGNMENT ARTICLE REBUTTAL


Locate an article on a controversial subject where the author makes an argument you do not agree with.

Write a 350- to 700-word rebuttal to the article using valid arguments and supporting data. In the rebuttal, offer an analysis in which you do the following:

·         Analyze the reliability, credibility, and validity of the data used by the author.
·         Identify any logical fallacies in the argument.

Format your rebuttal consistent with APA guidelines.

BCOM 275 WEEK 3 DISCUSSION QUESTION 2


What do you consider to be the most important features of an effective communication? Explain your choices.

BCOM 275 WEEK 3 LEARNING TEAM DEBATE PAPER OUTLINE


Resources: Debate Paper assignment requirements located in Week Five.
Create an outline for the Debate Paper that will be used to write the paper. Include all references to be used in the paper.

BCOM 275 WEEK 4 DISCUSSION QUESTION 1


What keys or tips can raise suspicion about the validity of arguments, presented verbally and in writing? Cite specific examples.

BCOM 275 WEEK 4 DISCUSSION QUESTION 2


What is the difference between persuasion and manipulation? How do arguments and language affect the difference?
Manipulation and persuasion can be same yet different.

BCOM 275 WEEK 4 INDIVIDUAL ASSIGNMENT KNOWING YOUR AUDIENCE PAPER AND COMMUNICATION RELEASE


Resource: “Over 30 Workers Trapped After Chilean Copper Mine Collapse” article found in the Electronic Reserve Readings.

Research additional articles and information about the Chilean mine collapse.

Write a 700- to 1,050-word paper using this and other articles as a resource. Because communications must be designed with the audience in mind, answer the following questions:

·         What are some considerations to remember given the different roles and people in the audience?

o    What would be the potential needs of the families of the miners in receiving a message about this incident?
o    What would be the potential needs of the company’s employees when receiving a message about this incident?

·         What actions must you take before and after the message is delivered to ensure that it was received as intended?

Format the paper consistent with APA guidelines.

Draft two communications from the mining company announcing the accident, using what you have learned about the audience and effective messages. One communication should be directed to the families of the trapped miners and the other as an internal news release to employees in the company. For both, identify the most appropriate channel—face-to-face, e-mail, video, memo, and so on.

BCOM 275 WEEK 5 TEAM ASSIGNMENT DEBATE PAPER PART A AND B


Resource: Learning Team Debate Paper Outline

Write a 1,750- to 2,100-word debate paper in which the team creates a debate of a current event or other controversial topic and provides an analysis of arguments presented for both sides. Complete the following in the paper:

·         Introduction: Introduce the issue that is the subject of the debate
·         Body

o    Include a minimum of two but no more than four arguments for the pro and con sides of the debate.
o    Evaluate any potential ethical, moral, or legal issues.

·         Conclusion

o    Identify the team’s determination of the more persuasive argument.
o    Reflect on the arguments presented and reveal the team’s consensus.
o    Base the conclusion solely on the pro and con arguments.
o    Include a rebuttal of weaker arguments.
o    Explain why the selected arguments were more persuasive.

Format the paper consistent with APA guidelines.

Cite at least three sources.

Select one of the following countries:

·         India
·         Japan
·         Brazil

Create a 350- to 500-word cultural evaluation in which you identify the ways that arguments or presentation of the arguments would need to be changed as the result of cultural differences in the country.
Format the evaluation consistent with APA guidelines.

BCOM 275 FINAL EXAM GUIDE 1


1)      A receiver’s response to a sender’s message is called 
A. channel 
B. feedback 
C. decoding 
D. encoding 

2) The term channel in communication means 
A. the medium through which a message travels from sender to receiver 
B. the context of the communication 
C. the process of changing thoughts into symbols 
D. the volume at which a message is received 

3) The message refers to which of the following? 
A. The receiver’s response to the  sender 
B. The medium that carries the information 
C. Ideas, thoughts, and feelings being communicated. 
D. The context of the communication 

4) This happens when you receive, construct meaning from, and respond to the sender’s message.
A. Responding 
B. Listening 
C. Attending 
D. Hearing 

5) When the receiver uses this response style, he clarifies or seeks more information. 
A. Questioning 
B. Paraphrasing 
C. Supporting 
D. Evaluating 

6) This response style normally does not help unless the sender has asked for your advice. 
A. Questioning 
B. Interpreting 
C. Evaluating 
D. Paraphrasing 

7) A claim is generally not considered credible if 
A. it comes from a source assumed to be credible but who is not known to you 
B. the claimant is a disinterested party 
C. the claimant is an interested party 
D. it seems likely 

8) Which of the following are the most common types of doubts people may have about a source? 
A. Expertise and accuracy 
B. Prominence in the field of study and experience 
C. Occupation  and employer
D. Status and academic degree 

9) Which of the following is a category of reasonless advertising? 
A. Endorsement ads 
B. Functional ads 
C. Promise ads 
D. Logical ads 

10) Providing only two choices when others are available defines which fallacy? 
A. Genetic fallacy 
B. Straw  man 
C. False dilemma 
D. Ad hominem 

11) Consider the following statement: “Morgan, you’re down to earth and I trust your judgment. That’s why I know I can count on you to back me up 

at the meeting this afternoon.” This is an example of which fallacy? 
A. Argument from pity 
B. Apple polishing 
C. Slippery slope
 D. Guilt trip 

12) Consider the following statement: “Studies confirm what everyone already knows: Smaller class sizes make better learners.” This is an example 

of which fallacy? 
A. Begging the question 
B. Argument from common practice 
C. Slippery slope 
D. Misplacing the burden of proof 

13) An effective message should be 
A. audience-centered
B. topic-based 
C. channel-focused 
D. time-centered 

14) Audience analysis should occur at what point in the creation of a message? 
A. Before the message is sent 
B. Once feedback is received 
C. After selecting the channel 
D. Before the message is created 

15) Measurable or observable characteristics of your audience are called 
A. psychographics 
B. pseudographics 
C. statistics 
D. demographics 

16) In this channel of communication, messages are carried by sound and light waves. 
A. Teleconference 
B. Hard copy  memos 
C. Face-to-face 
D. Voicemail 

17) You want to discuss your performance review and possible raise with your boss. The most effective channel to do this would be 
A. e-mail 
B. face-to-face 
C. team meeting 
D. text message 

18) Sound and light waves are an example of which part of the communication model? 
A. Encoding 
B. Noise 
C. Decoding 
D. Channel 

19) Which verbal support breaks down complex processes or concepts into their component parts to ensure understanding? 
A. Comparisons 
B. Definitions 
C. Descriptions 
D. Analyses 

20) A framework for putting all of your information together in a logical sequence is called 
A. an introduction 
B. an outline 
C. a central idea 
D. a thesis 

21) What type of language is used when communicating with classmates, coworkers, family, and friends? 
A. Official 
B. Ceremonial 
C. Formal 
D. Informal 

22) The individuals you are most likely to influence with your persuasive presentation are referred to as your 
A. peer audience 
B. target audience 
C. general audience 
D. leading  audience 

23) Persuasive topics that attempt to show an audience that something is good, bad, right, or wrong are topics of 
A. cause-effect 
B. fact 
C. value 
D. policy 

24) If you try to persuade your classmates to donate canned goods for the hungry in your community, your topic is one of 
A. policy 
B. pathos 
C. value 
D. fact 

25) When you lead, instruct, challenge, or introduce your audience to act on or accept your solution, you are at which step of Monroe’s Motivated 

Sequence? 
A. Attention 
B. Visualization 
C. Action or approval 
D. Solution 

26) When you display ethos in your persuasive presentation, you have 
A. credibility 
B. logic 
C. evidence 
D. emotion 

27) What logical fallacy can occur when a speaker focuses on similarities and ignores significant differences? 
A. Either/or thinking 
B. Slippery slope 
C. Faulty comparison 
D. Hasty generalization 

28) Groups that value higher power distance believe relationships are 
A. individualist 
B. relationship oriented 
C. hierarchical 
D. informal 

29) Deliberately blaming individuals or groups for things they really did not do is called 
A. ethnocentrism
B. scapegoating 
C. stereotyping 
D. discriminating 

30) An attempt to characterize causes of events to either personalities or external situations is called 
A. projection 
B. halo effect 
C. attribution  error 
D. selective attention 

31) The practice of using a case that has already been decided as a guide when deciding new cases is referred to as 
A. legal morality 
B. legal paternalism 
C. causation principle 
D. appeal to precedent 

32) A value judgment requires this type of assessment. 
A. Worth or desirability 
B. Consistency 
C. Normative 
D. Monroe’s Value  Sequence 

33) What is the belief that laws are justified if they prevent a person from harming him- or herself known as? 
A. Offense principle 
B. Harm principle 
C. Legal paternalism 
D. Legal moralism

BCOM 275 FINAL EXAM GUIDE 2


1) The term channel in communication means

    A.   the medium through which a message travels from sender to receiver 
    B.   the context of the  communication 
    C.   the volume at which a message is received 
    D.   the process of changing thoughts into symbols 
  

2) This preparation process involves looking at the characteristics of the receivers of the sender’s message.

    A.   Determining the message 
    B.   Audience analysis 
    C.   Channel evaluation 
    D.   Receiver response analysis 
  

3) A receiver’s response to a sender’s message is called

    A.   channel 
    B.   feedback 
    C.   encoding 
    D.   decoding 
  

4) This act is involuntary and  happens automatically.

    A.   Listening 
    B.   Feedback 
    C.   Hearing 
    D.   Responding 
  

5) This happens when you receive, construct meaning from, and respond to the sender’s message.

    A.   Responding 
    B.   Attending 
    C.   Listening 
    D.   Hearing 
  

6) With this type of response, you analyze or teach the sender about the cause of his or her concern.

    A.   Questioning 
    B.   Interpreting 
    C.   Paraphrasing 
    D.   Evaluating 

7) Consider the following exchange: “How do I know God exists? How do you know he doesn’t?” Which fallacy does the second statement

illustrate?

    A.   Inconsistency ad hominem 
    B.   Slippery slope 
    C.   Misplacing the burden of proof 
    D.   Perfectionist fallacy 
  

8) Which of the following is a category of reasonless advertising?

    A.   Endorsement ads 
    B.   Promise ads 
    C.   Functional ads 
    D.   Logical ads 
  

9) A claim is generally  not considered credible if

    A.   it comes from a source assumed to be credible but who is not known to you 
    B.   the claimant is an interested party 
    C.   the claimant is a disinterested party 
    D.   it seems likely 
  

10) Consider the following statement: “Morgan, you’re down to earth and I trust your judgment. That’s why I know I can count on you to back me up 

at the meeting this afternoon.” This is an example of which fallacy?

    A.   Argument from pity 
    B.   Slippery slope 
    C.   Guilt trip 
    D.   Apple polishing 
  

11) Providing only two choices when others are available defines which fallacy?

    A.   Genetic fallacy 
    B.   False dilemma 
    C.   Straw  man 
    D.   Ad hominem 
  

12) Stating someone has negative features and his claim is invalid is an example of which fallacy?

    A.   Genetic fallacy 
    B.   False dilemma 
    C.   Straw man 
    D.   Ad hominem 

13) Audience analysis should occur at what point in the creation of a message?

    A.   Before the message is sent 
    B.   Once feedback is received 
    C.   After selecting the channel 
    D.   Before the message is created 
  

14) An effective message should be

    A.   audience-centered
    B.   topic-based
    C.   channel-focused 
    D.   time-centered 
  

15) Measurable or observable characteristics of your audience are called

    A.   psychographics 
    B.   pseudographics 
    C.   statistics 
    D.   demographics 
  

16) Which informal communication channel involves its own abbreviations to accommodate the limited number of characters available in any given

message?

    A.   Text message 
    B.   E-mail 
    C.   Handwritten letters 
    D.   Voicemail message 
  

17) Sound and light waves are an example of which part of the communication model?

    A.   Encoding 
    B.   Noise 
    C.   Decoding 
    D.   Channel 
  

18) You want to discuss your performance review and possible raise with your boss. The most effective channel to do this would be

    A.   e-mail 
    B.   face-to-face 
    C.   team meeting 
    D.   text message 
  

19) When using expert testimonials, speakers should do which of the following?

    A.   Always quote the  expert’s exact words. 
    B.   Share the expert’s credentials. 
    C.   Use experts who have celebrity status. 
    D.   Protect the identity of experts by not naming them. 
  

20) Which verbal support breaks down complex processes or concepts into their component parts to ensure understanding?

    A.   Comparisons 
    B.   Analyses 
    C.   Definitions 
    D.   Descriptions 
  

21) What type of language is used when communicating with classmates, coworkers, family, and friends?

    A.   Official 
    B.   Informal 
    C.   Ceremonial 
    D.   Formal 

22) The connotation of words such as skinny or thin focuses on the

    A.   actual  meaning 
    B.   denotative meaning 
    C.   contextual meaning 
    D.   emotional meaning 
  

23) The individuals you are most likely to influence with your persuasive presentation are referred to as your

    A.   peer audience 
    B.   leading audience 
    C.   target audience 
    D.   general audience 
  

24) If you try to persuade your classmates to donate canned goods for the hungry in your community, your topic is  one of

    A.   policy 
    B.   fact 
    C.   pathos 
    D.   value 
  

25) When you lead, instruct, challenge, or introduce your audience to act on or accept your solution, you are at which step of Monroe’s Motivated 

Sequence?

    A.   Attention 
    B.   Solution 
    C.   Visualization 
    D.   Action or approval 
  

26) When you display ethos in your persuasive presentation, you have

    A.   credibility 
    B.   logic 
    C.   emotion 
    D.   evidence 
  

27) What logical fallacy can occur when a speaker focuses on similarities and ignores significant differences?

    A.   Either/or  thinking 
    B.   Slippery slope 
    C.   Hasty generalization 
    D.   Faulty comparison

28) Groups that value higher power distance believe relationships are 
A. individualist 
B. relationship oriented 
C. hierarchical 
D. informal 

29) Deliberately blaming individuals or groups for things they really did not do is called 
A. ethnocentrism
B. scapegoating 
C. stereotyping 
D. discriminating 

30) An attempt to characterize causes of events to either personalities or external situations is called 
A. projection 
B. halo effect 
C. attribution error 
D. selective attention 

31) The practice of using a case that has already been decided as a guide when deciding new cases is referred to as 
A. legal morality 
B. legal paternalism 
C. causation principle 
D. appeal to precedent 

32) A value judgment requires this type of assessment. 
A. Worth or desirability 
B. Consistency 
C. Normative 
D. Monroe’s Value  Sequence 

33) What is the belief that laws are justified if they prevent a person from harming him- or herself known as? 
A. Offense principle 
B. Harm principle 
C. Legal paternalism 
D. Legal moralism

BCOM 275 FINAL EXAM GUIDE 3


1) In which of the following communication activities do people spend the greatest percent of their day?

    A.   Listening
    B.   Speaking
    C.   Reading
    D.   Writing
  

2) The term channel in communication means

    A.   the volume at which a message is received
    B.   the process of changing thoughts into symbols
    C.   the medium through which a message travels from sender to receiver
    D.   the context of the communication
  

3) A receiver’s response to a sender’s message is called

    A.   encoding
    B.   decoding
    C.   channel
    D.   feedback
  

4) This response style normally does not help  unless the sender  has asked for your advice.

    A.   Paraphrasing
    B.   Evaluating
    C.   Questioning
    D.   Interpreting
  

5) With this type of response, you analyze or teach the sender about the cause of his or her concern.

    A.   Evaluating
    B.   Interpreting
    C.   Questioning
    D.   Paraphrasing
  

6) This act is involuntary and happens automatically.

    A.   Responding
    B.   Feedback
    C.   Listening
    D.   Hearing

7) Which of the following is a category of reasonless advertising?

    A.   Logical ads
    B.   Promise ads
    C.   Endorsement ads
    D.   Functional ads
  

8) Which of the following are the most common types of doubts people may have about a source?

    A.   Status and academic degree
    B.   Occupation and employer
    C.   Expertise and accuracy
    D.   Prominence in the field of study and experience
  

9) A claim is generally not considered credible if

    A.   it seems likely
    B.   the claimant is an interested party
    C.   it comes from a source assumed to be  credible but who is not known to you
    D.   the claimant is a disinterested party
  

10) Providing only two choices when others are available defines which fallacy?

    A.   Ad hominem
    B.   False dilemma
    C.   Genetic fallacy
    D.   Straw man
  

11) Stating someone has negative features and his claim is invalid is an example of which fallacy?

    A.   Ad hominem
    B.   False dilemma
    C.   Genetic fallacy
    D.   Straw man
  

12) Consider the following statement: “So what if the Senator accepted a little kickback money—most politicians are corrupt after all.” This is an 

example of which fallacy?

    A.   Argument from envy
    B.   Straw man
    C.   Argument from tradition
    D.   Argument from common practice
  

13) Measurable or observable characteristics of your audience are called

    A.   pseudographics
    B.   statistics
    C.   psychographics
    D.   demographics
  

14) Behavior descriptions should meet which  of the following criteria?

    A.   Present inferences about another’s motives.
    B.   Focus on more than one behavior.
    C.   Describe only observable behaviors.
    D.   Include terms such as “never, always, or constantly.”
  

15) Demographics include which of the following?

    A.   Ethnicity, gender, race
    B.   Beliefs, feelings, likes
    C.   Attitudes, interests, values
    D.   Values, morals, opinions
  

16) You want to discuss your performance review and possible raise with your boss. The most effective  channel to do this would be

    A.   face-to-face
    B.   text message
    C.   e-mail
    D.   team meeting
  

17) Sound and light waves are an example of which  part of the communication model?

    A.   Noise
    B.   Channel
    C.   Encoding
    D.   Decoding
  

18) Which informal communication channel involves its own abbreviations to accommodate the limited number of characters available in any given 

message?

    A.   E-mail
    B.   Voicemail message
    C.   Text message
    D.   Handwritten letters
  

19) When are nonverbal messages sent?

    A.   Before verbal messages
    B.   Only in combination with verbal messages
    C.   Only when you want
    D.   After verbal messages
  

20) Which verbal support breaks down complex processes or concepts into their component parts to ensure understanding?

    A.   Descriptions
    B.   Analyses
    C.   Comparisons
    D.   Definitions
  

21) When using expert testimonials, speakers should do which of the following?

    A.   Share the expert’s credentials.
    B.   Protect the identity of experts by not naming them.
    C.   Always quote the expert’s exact words.
    D.   Use experts who have celebrity status.
  

22) When you use an expression like raining cats  and dogs, you are using

    A.   denotative language
    B.   connotative language
    C.   figurative language
    D.   contextual language
  

23) Persuasive topics that attempt to show an audience that something is good, bad, right, or wrong are topics of

    A.   value
    B.   policy
    C.   cause-effect
    D.   fact
  

24) The connotation of words such as skinny or thin focuses on the

    A.   emotional meaning
    B.   denotative meaning
    C.   actual meaning
    D.   contextual meaning
  

25) What logical fallacy can occur when a speaker focuses on similarities and ignores significant differences?

    A.   Faulty comparison
    B.   Slippery slope
    C.   Either/or thinking
    D.   Hasty generalization
  

26) If you use only a few examples to represent the whole of the conclusion, you are committing this logical fallacy.

    A.   Faulty causation
    B.   Hasty generalization
    C.   Either/or thinking
    D.   Slippery slope
  

27) When you display ethos in your persuasive  presentation, you have

    A.   evidence
    B.   credibility
    C.   logic
    D.   emotion

28) Deliberately blaming individuals or groups for things they really did not do is called

    A.   stereotyping
    B.   ethnocentrism
    C.   scapegoating
    D.   discriminating
  

29) A concept proposing that negative cultural assumptions about a group can create for its members a belief in those assumptions is called

    A.   a halo effect
    B.   an attribution error
    C.   a stereotype threat
    D.   a perceptual process
  

30) Groups that value higher power distance  believe relationships are

    A.   hierarchical
    B.   individualist
    C.   relationship oriented
    D.   informal
  

31) Utilitarianism is part of this perspective on moral reasoning.

    A.   Consquentialism
    B.   Deontology
    C.   Moral relativism
    D.   Virtue ethics
  

32) What is the belief that correct moral principles are those accepted by the correct religion known as?

    A.   Virtue ethics
    B.   Religious absolutism
    C.   Religious relativism
    D.   Moral relativism
  

33) The practice of using a case that has already been  decided as a guide when deciding new cases is referred to as

    A.   legal paternalism
    B.   legal morality
    C.   causation principle
    D.   appeal to precedent

BCOM 275 FINAL EXAM GUIDE 4


1) The term channel in communication means


A.  the medium through which a message travels from  sender to receiver

B.  the context of the   communication

C.  the volume at which a message is received

D.  the process of changing thoughts into symbols




2) This preparation process involves looking at the characteristics of the receivers of the sender’s message.


A.  Determining the message

B.  Audience analysis

C.  Channel evaluation

D.  Receiver response analysis




3) A receiver’s response to a  sender’s message is called


A.  channel

B.  feedback

C.  encoding

D.  decoding




4) This act is involuntary and happens automatically.


A.  Listening

B.  Feedback
C.  Hearing

D.  Responding




5) This happens when you receive, construct meaning from, and respond to the sender’s message.


A.  Responding
B.  Attending
C.  Listening
D.  Hearing




6) With this type of response, you  analyze or teach the sender about the cause of his or  her concern.


A.  Questioning
B.  Interpreting
C.  Paraphrasing
D.  Evaluating

7) Consider the following exchange: “How do I know God exists? How do you know he doesn’t?” Which fallacy does the second statement illustrate?


A.  Inconsistency ad hominem
B.  Slippery slope
C.  Misplacing the burden of proof
D.  Perfectionist fallacy




8) Which of the following is a category of reasonless advertising?


A.  Endorsement ads
B.  Promise ads
C.  Functional ads
D.  Logical ads




9) A claim is generally not  considered credible if


A.  it comes from a source assumed to be credible but who is not known to you
B.  the claimant is an interested party
C.  the claimant is a disinterested party
D.  it seems likely




10) Consider the following statement: “Morgan, you’re down to earth and I trust your judgment. That’s why I know I can count on you to back me up at the  meeting this afternoon.” This is  an example of which fallacy?


A.  Argument from pity
B.  Slippery slope
C.  Guilt trip
D.  Apple polishing




11) Providing only two choices when others are available defines which fallacy?


A.  Genetic fallacy
B.  False dilemma
C.  Straw man
D.  Ad hominem




12) Stating someone has negative features  and his claim is invalid  is an example of which fallacy?


A.  Genetic fallacy
B.  False dilemma
C.  Straw man
D.  Ad hominem

13) Audience analysis should  occur at what point in the creation of a message?


A.  Before the message is sent
B.  Once feedback is received
C.  After selecting the channel
D.  Before the message is created




14) An effective message should be


A.  audience-centered
B.  topic-based
C.  channel-focused
D.  time-centered




15) Measurable or observable characteristics of your  audience are called


A.  psychographics
B.  pseudographics
C.  statistics
D.  demographics




16) Which informal communication channel involves its own abbreviations to accommodate the limited number of characters available in any given message?


A.  Text message
B.  E-mail
C.  Handwritten letters
D.  Voicemail message




17) Sound and light waves are an example of which part of the communication model?


A.  Encoding
B.  Noise
C.  Decoding
D.  Channel




18) You want to discuss your performance review and possible raise with your boss. The most effective channel to do this would  be


A.  e-mail
B.  face-to-face
C.  team  meeting
D.  text message




19) When using expert testimonials, speakers should do which of the following?


A.  Always quote the expert’s exact words.
B.  Share the expert’s credentials.
C.  Use experts who have celebrity  status.
D.  Protect the identity of experts by not naming them.




20) Which verbal support breaks down complex processes or concepts into their component parts to ensure understanding?


A.  Comparisons
B.  Analyses
C.  Definitions
D.  Descriptions




21) What type of language is used when communicating with classmates, coworkers, family, and friends?


A.  Official
B.  Informal
C.  Ceremonial
D.  Formal

22) The connotation of words such as skinny or thin focuses  on the


A.  actual meaning
B.  denotative  meaning
C.  contextual meaning
D.  emotional meaning




23) The individuals you are most likely to influence with your  persuasive presentation are referred to as your


A.  peer audience
B.  leading audience
C.  target audience
D.  general audience




24) If you try to persuade your classmates to donate canned goods for the hungry in your community, your topic is one of


A.  policy
B.  fact
C.  pathos
D.  value




25) When you lead, instruct, challenge, or introduce your audience to act on or accept your solution, you are at which step of Monroe’s Motivated   Sequence?


A.  Attention
B.  Solution
C.  Visualization
D.  Action or approval




26) When you display ethos in your persuasive presentation, you have


A.  credibility
B.  logic
C.  emotion
D.  evidence




27) What logical fallacy can occur when a speaker focuses on similarities and ignores significant differences?


A.  Either/or thinking
B.  Slippery  slope
C.  Hasty generalization
D.  Faulty comparison

28) A concept proposing that negative cultural assumptions about a group can create for its members a belief in those assumptions is  called


A.  an attribution error
B.  a perceptual process
C.  a halo effect
D.  a stereotype threat




29) Groups that value higher power distance believe relationships are


A.  individualist
B.  informal
C.  hierarchical
D.  relationship  oriented




30) Deliberately blaming individuals or groups for things they really did not do is called


A.  ethnocentrism
B.  discriminating
C.  stereotyping
D.  scapegoating




31) A value judgment requires this type of assessment.


A.  Worth or desirability
B.  Monroe’s Value   Sequence
C.  Consistency
D.  Normative




32) What is the belief that laws are justified if they prevent a person from  harming him- or herself known as?


A.  Offense principle
B.  Legal moralism
C.  Harm principle
D.  Legal paternalism




33) Utilitarianism is part of this perspective on moral reasoning.


A.  Deontology
B.  Virtue ethics
C.  Consquentialism
D.  Moral  relativism

BCOM 275 FINAL EXAM GUIDE ALL 4 SETS


BCOM 275 Final Exam Guide All 4 Sets
Please check the detail of each set by clicking on related product or else go to BCOM 275 final exam guide (on home page under categories)
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