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BIS245 Final Exam
(TCO 1) Which object would you
use to enter, delete, or modify data?
(TCO 1) Which object would you use to retrieve customers who
live in Germany and the United States?
(TCO 1) To design a report you should do all of the following
EXCEPT
(TCO 1) Which of the following is NOT a Report Section?
(TCO 1) A Detail line is used to
(TCO 2) For the following image, which of the following is TRUE?
(TCO 2) A symbol used in ER diagrams for an entity is a
(TCO 3) A property that provides a "user friendly"
name to a column in Datasheet View is a
(TCO 3) Summarized data in an easy-to-read view is known as a
(TCO 3) Which of the following is NOT true of a property?
(TCO 4) Which of the following does NOT describe the following
one-to-one relationship?
(TCO 5) Which form type displays records in a tabular format
similar to a Datasheet view but has more editing options such as adding
graphics?
(TCO 5) A calculated control
(TCO 6) Which of the following is a term used to describe the
names of controls, fields, or properties?
(TCO 6) Data aggregates
(TCO 7) When making vertical data comparisons, you should use
the following chart.
(TCO 7) Discrete data
(TCO 8) A switchboard is a
(TCO 9) To secure an Access database, all of the following
should be done EXCEPT
(TCO 9) All of the following describe a certification authority
EXCEPT
(TCO 10) Which of the following file format types removes all
VBA code from the database and prohibits users from making changes to forms and
reports?
(TCO 4) The term "cascading" refers to
(TCO 1) Describe three-tier architecture. Explain the functions
performed by each tier.
(TCO 2) Explain business logic and describe how it relates to a
relational database
(TCO 4) From first normal form, second normal form, or third
normal form, select one of these forms and explain (1) how that normal form is
often violated by inexperienced database designers and (2) how to correct such
a violation of that normal form
(TCO 4) Explain 1NF, 2NF, and 3NF as related to database design
MIS535 Final Exam 2 Sets of Answers
MIS535
Final Exam 2 Sets of Answers
MIS535 Final Exam 2
(TCO A) The principal liaison
between the information systems groups and the rest of the organization is a(n)
(TCO
B) The five classical functions of managers are planning, organizing, deciding,
controlling, and
(TCO
C) The type of logical database model that treats data as if they were stored
in two-dimensional tables is the
(TCO
D) To use the analog telephone system for sending digital data, you must also
use
(TCO
E) The network standard for connecting desktop computers into local area
networks that enabled the widespread adoption of client/server computing and
local area networks and further stimulated the adoption of personal computers
is
(TCO
F) Change is
(TCO
G) Many security attacks occur because
(TCO
G) Discuss the issue of security challenges on the Internet as that issue
applies to a global enterprise. List at least 5 Internet security challenges.
(TCO
F) Differentiate between intangible and tangible benefits and list three
examples of each. In what types of systems are intangible benefits more
predominant?
(TCO
E) Explain why standards are so important in information technology? What
standards have been important for the growth of Internet technologies?
(TCO
D) What is cloud computing and how do you think its developments could impact
businesses?
(TCO
C) What types of relationships are possible in a relational database? Describe
and give an example of each.
(TCO
B) You are evaluating BI software from a variety of vendors. Identify six
elements in the BI environment. Use your understanding of the importance of
these elements to formulate six questions to ask the vendor in order to
determine how their software will interplay with your needs.
(TCO A) You have been hired to work with 10 salespeople from
different branches of a national business in creating an online training site
for new Sales employees. Identify at least five collaboration tools that are
available to help the team work together. Which single tool would be the most
helpful for the project, in your opinion, and why?
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MIS535 Final Exam 1
(TCO A) You have been hired by
Inspiration Inc. to help improve its profit margin. Inspiration Inc. is a
business communications consultancy that services many clients in different
industries throughout the United States. The end products of the company are
customized recommendations for the best use of a client's existing resources
for improving internal communications, typically delivered via documentation in
different media. The company has approximately 100 consultants, all of whom are
located in their central headquarters in Chicago. What system do you recommend
to improve the company's business processes and increase its profit margin?
(TCO B) The interaction between information systems and
organizations is influenced
(TCO C) The join operation
(TCO D) In TCP/IP, IP is responsible for
(TCO E) You have been asked to implement enterprise software for
a manufacturer of kitchen appliances. What is the first step you should take?
(TCO F) When systems are created rapidly, without a formal
development methodology
(TCO G) Many users are attacked because they
(TCO A) What is the connection between organizations,
information systems, and business processes?
(TCO B) What is a GIS? Describe at least three ways in which a
GIS could be used by modern business.
(TCO C) List and describe three main capabilities or tools of a
DBMS.
(TCO D) Describe and explain the idea of network neutrality. Are
you in favor of network neutrality? Why or why not?
(TCO E) Identify and describe five or more of the current trends
in contemporary software platforms.
(TCO F) What is outsourcing? Describe the advantages and
disadvantages to outsourcing software development.
(TCO G) What are the security challenges faced by wireless
networks?
BIS155 Final Exam
1. (TCO 1) You work for a local
construction firm, "DeVry Engineering Group" and your supervisor
wants to test your knowledge and skills with Microsoft Excel and has instructed
you to develop a spreadsheet to calculate weekly payroll for “15” employees
with the following assumptions:
Note: This is a one part question.
• Each employee could have a standard hourly rate between $10.00 and $30.00 per hour.
• Each employee qualifies to earn overtime at a rate of 1.5 of his or her hourly rate for every hour greater than 40 hours.
• Each employee will have a standard 7.65% deduction for social security
• Each employee will have a standard 14.00% deduction for Federal Taxes
• Each employee will have a standard 5.33% deduction for State Taxes
Note: This is a one part question.
• Each employee could have a standard hourly rate between $10.00 and $30.00 per hour.
• Each employee qualifies to earn overtime at a rate of 1.5 of his or her hourly rate for every hour greater than 40 hours.
• Each employee will have a standard 7.65% deduction for social security
• Each employee will have a standard 14.00% deduction for Federal Taxes
• Each employee will have a standard 5.33% deduction for State Taxes
Explain how you will structure
and format your worksheet, including titles, column headings, and formulas to
calculate payroll variables for each employee to determine "Net Pay"
including and not limited to Total Hours, Gross Pay, Social Security Tax,
Federal Withholding Tax, and Sate Withholding Tax. In addition, determine how
you would extract overtime hours from a calculated value of "Total
Hours" using a conditional formula.
In addition, your supervisor will need this weekly payroll report on a weekly basis and instructed you to keep the payroll history of all weeks within "1" workbook but has allowed you to decide if you would rather keep the payroll running on one worksheet or by assigning a new worksheet for each week. Using your knowledge learned in this class, descriptively explain whether you would keep all weekly payrolls in one worksheet or assigned to new worksheets by week. Defend your reasoning's on the approach your take based on what you have learned in this course.
In addition, your supervisor will need this weekly payroll report on a weekly basis and instructed you to keep the payroll history of all weeks within "1" workbook but has allowed you to decide if you would rather keep the payroll running on one worksheet or by assigning a new worksheet for each week. Using your knowledge learned in this class, descriptively explain whether you would keep all weekly payrolls in one worksheet or assigned to new worksheets by week. Defend your reasoning's on the approach your take based on what you have learned in this course.
(Points : 40)
2. (TCO 3) You currently work for
an automotive parts supply store. Your company is growing and is considering
expansion. The company currently has three locations (North, South, and
Central) in one state. Each parts supply store carries inventory in four
categories. You have been presented with the sales figures for the last three
years for each location and inventory category by store. Based on this
information, you're tasked with analyzing current sales for each store by
category and overall total sales by store and category.
Note: This is a four part
question.
1.) Explain your approach to setting up your worksheets and organizing the data.
2.) Explain how you will visually represent the data for the total sales of the individual inventory categories for each location for the time periods shown.
3.) Explain how you will visually represent the consolidated data for the sales of all stores and all inventory categories for all time periods in one chart or graph.
4.) Once you have finished the above tasks, you plan to send the Excel workbook to your manager for evaluation. Your manger is presenting your findings to the Board of Directors for justification for additional capital expenditures. The visually representations need to be concise and clear by able to support the requested expenditures. Explain how you would use the integration features of MS Office to incorporate the Excel information into other presentation media.
1.) Explain your approach to setting up your worksheets and organizing the data.
2.) Explain how you will visually represent the data for the total sales of the individual inventory categories for each location for the time periods shown.
3.) Explain how you will visually represent the consolidated data for the sales of all stores and all inventory categories for all time periods in one chart or graph.
4.) Once you have finished the above tasks, you plan to send the Excel workbook to your manager for evaluation. Your manger is presenting your findings to the Board of Directors for justification for additional capital expenditures. The visually representations need to be concise and clear by able to support the requested expenditures. Explain how you would use the integration features of MS Office to incorporate the Excel information into other presentation media.
(Points : 40)
3. (TCO 4) You are given a
spreadsheet with daily sales numbers ordered by date from January 1st to
December 31st. You have been tasked with finding the average sales of each
month, then to reorder the months so they are listed in order from highest to
lowest average sales. Give a step-by-step explanation of how you will rearrange
the data so you can analyze the best and worst months.
Note: This is a one part
question.
(Points : 40)
4. (TCO 5) You've just joined the
staff of the XYZ Manufacturing Company (XYZ, for short). XYZ manufactures only
one product, the gizmo. It comes in two sizes, the mini-gizmo and the
magna-gizmo. Both are difficult to manufacture, and consequently, the company
closely monitors rejected units. The company has three locations, each of which
produces both the mini and the magna-gizmos. You are automating the weekly
production reports so that you can easily calculate total production for the
entire company each week.
The mini-gizmo is priced at $3.25 per unit. The magna-gizmo is priced at $7.00 per unit. The unit cost for a reject mini-gizmo is $1.75. The cost for a reject magna-gizmo is $3.50. Respond fully to the following questions regarding this task:
The mini-gizmo is priced at $3.25 per unit. The magna-gizmo is priced at $7.00 per unit. The unit cost for a reject mini-gizmo is $1.75. The cost for a reject magna-gizmo is $3.50. Respond fully to the following questions regarding this task:
Note: This is a two part
question.
1.) The managers will e-mail
their weekly reports to you on Monday of the following week. You will then
produce the summary report. Explain the process for doing this. Give a sample
formula to total the number of mini-gizmos produced by the entire company in a
week.
2.) Each week, you will present
the combined report to your boss, who wants to see both the summary and the
individual sheets for each location. You want to add a header with the date and
your name to each page. What is the easiest way to do this? Explain the
process.
(Points : 40)
5.
(TCO 9) You have been tasked with analyzing an extremely large amount of data
and to ultimately produce a report to share with the board of directors. The
data is currently in a text file and has over two thousand records of data.
Explain how you would use Excel to analyze this data and organize it to prepare
a written report. Be very specific on the variety of tools you would use and
the steps you would go through to analyze the data and to ultimately prepare a
detailed report with recommendations.
PROJ598 Final Exam
1. (TCO H) What is the maximum value of a verbal contract? (Points
: 5)
2. (TCO F) Which is not part of the award phase of the contract
management process? (Points : 5)
3. (TCO D) What are two major types of authority applicable to a
contract manager/project manager? Briefly explain each of these authorities. (Points : 16)
4. TCO A) Describe three techniques that build trust and a lasting
partnership. Give an example for each technique and how it would impact an
organization. (Points : 18)
5. (TCO B) Describe the seller's pre-award stage of the contract
management process. Give an example of the activity that takes place in each
step. (Points : 16)
6. ((TCO E) Describe and explain some of the tools and techniques
that should be used in source selection. For example, is negotiation the only
effective tool for source selection or are there others?
a .Contract negotiation, weighing systems, screening systems, and independent estimates are all manners to select appropriate sources. Regardless of the source required, there should be a process to screen suppliers in a way to empirically select a source. This reduces personal bias and other factors from the process. Page 146 (Points : 16)
a .Contract negotiation, weighing systems, screening systems, and independent estimates are all manners to select appropriate sources. Regardless of the source required, there should be a process to screen suppliers in a way to empirically select a source. This reduces personal bias and other factors from the process. Page 146 (Points : 16)
Bottom of Form
1. (TCO C) Compare and contrast fixed price agreements with cost
reimbursable agreements and with time and material agreements. Offer your
opinion on which type of contract would best suit your organizational needs if
you had to only select one type of agreement for all your suppliers and
sub-contractors. (Points : 16)
2. (TCO F) What is source selection, and why is it important?(Points
: 16)
3. TCO G) There are many misconceptions regarding global contract
management. Describe three such misconceptions, and describe the reality of
actual global contracts. (Points : 16)
4. (TCO H) One of the tools and techniques used in contract closeout
or termination is compliance verification, briefly describe this tool. (Points : 16)
5. (TCO A) State and elaborate five actions to improve your use of
contract incentives. (Points : 20)
6. (TCO C) Describe qualitative vs. quantitative evaluation criteria. (Points : 20)
Page 3
1. (TCO D) Performance-based contracts (PBC) contain five essential
elements. (Points : 20)
2. (TCO E) It has been said that the side that does the most research
and planning will often come out best in any negotiation? Do you agree with
this statement? Do you disagree with this statement? Defend your position with
examples and other information (Points : 20)
3. (TCO F) What is an indefinite delivery indefinite quantity (IDIQ)? (Points : 20)
4. TCO G) Describe and compare and contrast the buyer's and seller's
post-award phase of the contract management process. Give an example for each
step in the process for the buyer and for the seller. (Points : 20)
5. (TCO H) Describe and explain the awakening phase in the evolution
of a project management organization. Explain and defend why this phase is the
most important of the process. Use examples to support your ideas. (Points : 20)
6. (TCO B) What are the unique differences between cost plus
incentive fee contracts and fixed price incentive contracts?(Points : 20)
PROJ410 Midterm Exam 2
1.
Question :
(TCO 2) A firm should concentrate on its _____ processes while
outsourcing its _____ processes.
Points Received:
5 of 5
2.
Question :
(TCO 5) To assess the impact of a contract on both the buyer and
seller, an analysis of exposure can be completed. Categories analyzed in this
exposure analysis include all of the following except: ______.
Points Received:
5 of 5
3.
Question :
(TCO 7) All of the following are common RFP topics, except:
______.
Points Received:
5 of 5
4.
Question :
(TCO 6) Factors that may affect the BPO agreement structure
include all of the following except: ______.
Points Received:
5 of 5
5.
Question :
(TCO 3) Explain the difference between a contract administrator
and a project manager in a procurement situation.
Points Received:
12 of 12
6.
Question :
(TCO 4) What is the difference between the
Cost-Plus-Percentage-Fee (CPF) contract structure and the Cost-Plus-Fixed-Fee
(CPFF) contract structure?
Points Received:
12 of 12
7.
Question :
(TCO 6) Three commonly used evaluation criteria listed in an RFP
are overall cost or financial proposal, reputation, and experience. What can
the buyer glean from this information and how can the buyer use it to make a
decision on a particular seller?
Points Received:
12 of 12
8.
Question :
(TCO 8) What are the two ways to rank the seller's proposals
before selecting a seller?
Points Received:
12 of 12
9.
Question :
(TCO 7) Explain the purpose of an RFP. What are some common
elements of an RFP?
Points Received:
12 of 12
Page:
1 2
1.
Question :
(TCO 2) Part 1: List and define the six phases of the project
procurement management process. Part 2: How could you organize a simple project
such as renovating a bathroom into the six steps in the project procurement
management process? Part 3: The buyer determines the contract pricing structure
during which step of the project procurement process?
Points Received:
30 of 30
2.
Question :
(TCO 1) Part 1: Discuss the following types of contract pricing:
(a) fixed price, (b) cost-plus price, (c) time & materials, and (d) unit
price. Part 2: Explain the appropriate utilization of each contract pricing
type and the impact of risk to the contracting parties. Part 3: What type of
contract pricing structure misaligns the buyer's motivations with the seller's?
Points Received:
30 of 30
3.
Question :
(TCO 3) Identify and describe the benefits that procurement
outsourcing will bring to the organization.
Points Received:
30 of 30
4.
Question :
(TCO 1) Discuss the importance of obtaining support for the
process of Business Process Outsourcing. Who would be important to involve and
why?
Points Received:
30 of 30
PROJ410 Midterm Exam 1
1.
Question :
(TCO 2) An offshoot of business process outsourcing which
requires a greater skill or knowledge of the industry or inner workings of a
firm is:
Points Received:
5 of 5
2.
Question :
(TCO 5) To assess the impact of a contract on both the buyer and
seller, an analysis of exposure can be completed. Categories analyzed in this
exposure analysis include all of the following except:
Points Received:
5 of 5
3.
Question :
(TCO 7) Issuing an RFP to only one vendor may be appropriate
when:
Points Received:
5 of 5
4.
Question :
(TCO 6) Factors that may affect the BPO agreement structure
include all of the following except:
Points Received:
5 of 5
5.
Question :
(TCO 3) How are the procurement responsibilities divided between
the project manager and contract administrator?
Points Received:
12 of 12
6.
Question :
(TCO 4) What is the difference between the Cost-Plus-Percentage-Fee
(CPF) contract structure and the Cost-Plus-Fixed-Fee (CPFF) contract structure?
Points Received:
12 of 12
7.
Question :
(TCO 6) Sometimes a seller is selected based solely on lowest
price. However, sometimes this is not always the most efficient or effective
way of selecting a seller. What are some of the other evaluation criteria that
a buyer may use to help select a seller?
Points Received:
12 of 12
Page:
1 2
1.
Question :
(TCO 8) What is an independent estimate and why should a buyer
produce an independent estimate before selecting a seller?
Points Received:
12 of 12
2.
Question :
(TCO 7) Explain the purpose of an RFP. What are some common
elements of an RFP?
Points Received:
12 of 12
3.
Question :
(TCO 2) Part 1: Explain the various steps of the project
procurement process. Part 2: Using the simple decision of packing and moving
your home furnishing from the east coast to the west coast, provide an example
of what you would do under each of the six steps of the project procurement
process. Part 3: The buyer determines the contract pricing structure during
which step of the project procurement process?
Points Received:
30 of 30
4.
Question :
(TCO 1) Part 1: What are the four contract pricing structures
available? Part 2: Describe the appropriate utilization of each and the impact
of risk to the buyer and seller. Part 3. What contract pricing structure would
you use if you had little to no scope defined?
Points Received:
30 of 30
PROJ586 Final Exam 2
1. (TCO A) In a _____ organization, the project manager does not
have complete authority over the project team. (Points : 5)
2. (TCO H) What is the longest phase of the project life cycle?
(Points : 5)
3. (TCO B) A(n) _____ is defined as a piece of work that consumes
time. (Points : 5)
4. (TCO D) All of the following are risk response types except
_____. (Points : 5)
5. (TCO F) The two most common types of project reports are _____.
(Points : 5)
6. (TCO C) The _____ time is the latest time by which a particular
activity must be finished in order for the entire project to be completed by
its required completion time. (Points : 5)
7. (TCO G) Which of the following is not an advantage of using
project management software? (Points : 5)
8. (TCO A) Projects are identified and selected in the _____.
(Points : 5)
9. (TCO C) In addition to showing the technical constraints among
activities, how does the network diagram logic also take into account resource
constraints? (Points : 5)
10. (TCO F) The budget for each work package is _____. (Points : 5)
11. (TCO F) The _____ for the entire project or for each work
package provides a baseline against which actual cost and work performance can
be compared at any time during the project. (Points : 5)
12. (TCO C) Calculate the earliest start for Task B if its
predecessor, Task A, finishes on day 3 and the duration of Task B is 2 days.
(Points : 5)
Bottom of Form
Page 2
1. (TCO B) Describe the benefits of including the people who will
be involved in performing the project when planning the project. (Points : 10)
2. (TCO E)
Part 1: Discuss some types of conflict that might arise during a project. (15 points)
Part 2: Describe two examples that have these types of conflict. (15 points) (Points : 30)
Part 1: Discuss some types of conflict that might arise during a project. (15 points)
Part 2: Describe two examples that have these types of conflict. (15 points) (Points : 30)
4. (TCO A)
Part 1: Compare and contrast the responsibilities of a functional manager and a project manager in a pure project-type organization. (10 points)
Part 2: A company builds state-of-the-art barges for riverboat companies. Which organization structure is the most suitable? Why? (10 points)
Part 3: An organization builds custom greenhouses for desert-climate cities. Which organization structure is the most suitable? Why? (10 points) (Points : 30)
Part 1: Compare and contrast the responsibilities of a functional manager and a project manager in a pure project-type organization. (10 points)
Part 2: A company builds state-of-the-art barges for riverboat companies. Which organization structure is the most suitable? Why? (10 points)
Part 3: An organization builds custom greenhouses for desert-climate cities. Which organization structure is the most suitable? Why? (10 points) (Points : 30)
5. (TCO D) A firm hosts data-mining servers and performs data
mining for other companies that do not desire the costs of hardware, software,
or expertise to data mine their data. The firm is planning to roll out faster
data-mining software that will reduce the time to sift through customers' data
by a fraction of the present time.
Part 1: List and discuss the major risk-management functions from a project-management perspective for the data-mining software project. (15 points)
Part 2: Describe a risk event, the consequences, and the risk-response plan for the data-mining software project. (15 points) (Points : 30)
Part 1: List and discuss the major risk-management functions from a project-management perspective for the data-mining software project. (15 points)
Part 2: Describe a risk event, the consequences, and the risk-response plan for the data-mining software project. (15 points) (Points : 30)
6. (TCO F) Analyze and compare the performance of the following two
projects in terms of cost, schedule, and efficiency. Make sure to show your
calculations and analyze and explain the results. (Note: Providing just numbers
will receive only partial credit.)
Project A: The budgeted cost of work performed is $72,000, and the actual cost of work performed is $75,000. The budgeted cost of work scheduled is $73,000. (15 points)
Project B: The budgeted cost of work performed is $48,000, and the actual cost of work performed is $100,000. The budgeted cost of work scheduled is $122,000. (15 points) (Points : 30)
Project A: The budgeted cost of work performed is $72,000, and the actual cost of work performed is $75,000. The budgeted cost of work scheduled is $73,000. (15 points)
Project B: The budgeted cost of work performed is $48,000, and the actual cost of work performed is $100,000. The budgeted cost of work scheduled is $122,000. (15 points) (Points : 30)
7. (TCO B) Based upon the results of traffic-load forecasts, a
state department of transportation has decided to proceed with the design and
construction of a new highway. However, prior to starting design work, a
funding proposal must be prepared that justifies the design and construction
expense. If the proposal is approved, a detailed survey will be performed on
the proposed right of way (ROW). After the survey is completed, ROW clearance
activities will be performed that include utility relocation, easement
acquisition, and environmental investigations and cleanup.
Design activities generally proceed concurrently with the ROW clearance activities, and close communication between the two groups is essential. Design activities
start with an agreed-upon statement of project objectives. Subsequent activities include traffic management and safety planning, preliminary design, and final design.
After design activities are completed, a formal request for construction funding is submitted, a project manager is selected, and a construction contractor is selected.
Prepare a work breakdown structure (WBS) for this project with activities corresponding to a two-level task and subtask hierarchy. Number the WBS codes so that the level of each activity is clearly identified. Do not worry about indentation. (Points : 30)
Design activities generally proceed concurrently with the ROW clearance activities, and close communication between the two groups is essential. Design activities
start with an agreed-upon statement of project objectives. Subsequent activities include traffic management and safety planning, preliminary design, and final design.
After design activities are completed, a formal request for construction funding is submitted, a project manager is selected, and a construction contractor is selected.
Prepare a work breakdown structure (WBS) for this project with activities corresponding to a two-level task and subtask hierarchy. Number the WBS codes so that the level of each activity is clearly identified. Do not worry about indentation. (Points : 30)
8. (TCO B) You are reaching the end of your graduate-school
program, and you are planning a large party to celebrate your success! You have
rented out the local forest preserve as the venue for your party. Applying your
project-management skills, you want to ensure you have everything planned out,
and you’ve asked your family and friends to be a part of your team to hold this
party. At your party, you have made it clear to your team what you want to have
delivered. After all, it’s your party--you can have whatever you want! Some of
the key items you want at your party include
· graduation announcements;
· party invitations;
· live entertainment;
· games (for adults and for children);
· food;
· beverages; and
· convenience for all (parking, restroom facilities, etc.).
a) To ensure you have a clear scope for your team, create a
2-level WBS. Don’t forget to include your WBS numbering. (15 points)
b) In your WBS, how many work packages have been created? (10 points) (Points : 25)
b) In your WBS, how many work packages have been created? (10 points) (Points : 25)
PROJ586 Final Exam 1
1. (TCO A) In the _____ organization structure, the project manager
is responsible for the project results, whereas the functional manager is
responsible for providing the resources needed to achieve the results. (Points
: 5)
2. (TCO H) What is the longest phase of the project life cycle?
(Points : 5)
3. (TCO B) The lowest level item of any one branch of the WBS is
called a(n) _____. (Points : 5)
4. (TCO D) A _____ is a predefined set of actions that will be
implemented if the risk event occurs. (Points : 5)
5. (TCO F) _____ the project involves measuring actual progress and
comparing it to planned progress. (Points : 5)
6. (TCO C) If _____ is positive, it represents the maximum amount
of time that the activities on a particular path can be delayed without
jeopardizing the completion of the project by its required completion time.
(Points : 5)
7. (TCO G) Which of the following is not an advantage of using
project management software? (Points : 5)
8. (TCO A) Which of the following is not an example of a project?
(Points : 5)
9. (TCO C) Why are activities drawn in a serial relationship on a
network diagram? (Points : 5) .
10. (TCO F) The project cost estimate is allocated to _____. (Points
: 5)
11. (TCO F) It is important to use the _____ as the standard against
which actual cost is compared. (Points : 5)
12. (TCO C) Calculate the earliest start for Task B if its
predecessor, Task A, finishes on day 3 and the duration of Task B is 2 days.
(Points : 5)
Page 2
1. (TCO B) Describe the benefits of including the people who will
be involved in performing the project when planning the project. (Points : 10)
2. (TCO E)
Part 1: What are some common barriers to team effectiveness? (15 points)
Part 2: Describe an example of a team project that would include barriers to success. (15 points) (Points : 30)
Part 1: What are some common barriers to team effectiveness? (15 points)
Part 2: Describe an example of a team project that would include barriers to success. (15 points) (Points : 30)
3. (TCO C) A project to remodel an office area has the following
activities. (Hint: You will need to build an AIB diagram, perform a forward
pass, and perform a backward pass to answer this question.)
Activity
Duration
Predecessors
A
2 months
---
B
4 months
---
C
4 months
---
D
1 month
A
E
5 months
B
F
2 months
B, C
G
1 month
C
H
3 months
E, F, G
I
2 months
D, E
J
2 months
G, H
Activity
Duration
Predecessors
ES
EF
LS
LF
Slack
A
2 months
---
0
2
7
9
7
B
4 months
---
0
4
0
4
0
C
4 months
---
0
4
3
7
3
D
1 month
A
2
3
9
12
9
E
5 months
B
4
9
4
9
0
F
2 months
B, C
4
6
7
9
3
G
1 month
C
4
5
8
9
4
H
3 months
E, F, G
9
12
9
12
0
I
2 months
D, E
9
11
12
14
3
J
2 months
G, H
12
14
12
14
0
a) What are the critical path activities? (5 points)
b) What is the project's scheduled completion time? (5 points)
c) What is the slack or float for Activity A? Show your
calculations. (5 points)
d) What is the slack or float for Activity E? Show your
calculations. (5 points)
e) What is the slack or float for Activity F? Show your calculations. (5 points)
f) What is the slack or float for Activity G? Show your calculations. (5 points) (Points : 30)
e) What is the slack or float for Activity F? Show your calculations. (5 points)
f) What is the slack or float for Activity G? Show your calculations. (5 points) (Points : 30)
4. (TCO A)
Part 1: Compare and contrast the responsibilities of a functional manager and a project manager in a matrix-type organization. (10 points)
Part 2: A company manufactures furniture. Which organization structure is the most suitable? Why? (10 points)
Part 3: An organization builds custom houses for urban-renewal areas. Which organization structure is the most suitable? Why? (10 points) (Points : 30)
Part 1: Compare and contrast the responsibilities of a functional manager and a project manager in a matrix-type organization. (10 points)
Part 2: A company manufactures furniture. Which organization structure is the most suitable? Why? (10 points)
Part 3: An organization builds custom houses for urban-renewal areas. Which organization structure is the most suitable? Why? (10 points) (Points : 30)
5. (TCO D) A firm hosts data-mining servers and performs data mining
for other companies that do not desire the costs of hardware, software, or
expertise to data mine their data. The firm is planning to roll out faster
data-mining software that will reduce the time to sift through customers' data
by a fraction of the present time.
Part 1: List and discuss the major risk-management functions from a project-management perspective for the data-mining software project. (15 points)
Part 2: Describe a risk event, the consequences, and the risk-response plan for the data-mining software project. (15 points)
Part 1: List and discuss the major risk-management functions from a project-management perspective for the data-mining software project. (15 points)
Part 2: Describe a risk event, the consequences, and the risk-response plan for the data-mining software project. (15 points)
6. (TCO F) Analyze and compare the costs of the two projects in
terms of performance efficiency, budget, and schedule. Make sure to show your
calculations and analyze and explain the results. (Note: Providing just numbers
will receive only partial credit.)
Project A: The budgeted cost of work performed is $72,000, and the actual cost of work performed is $75,000. The budgeted cost of work scheduled is $73,000. (15 points)
Project B: The budgeted cost of work performed is $48,000, and the actual cost of work performed is $100,000. The budgeted cost of work scheduled is $122,000. (15 points)
Project A: The budgeted cost of work performed is $72,000, and the actual cost of work performed is $75,000. The budgeted cost of work scheduled is $73,000. (15 points)
Project B: The budgeted cost of work performed is $48,000, and the actual cost of work performed is $100,000. The budgeted cost of work scheduled is $122,000. (15 points)
7. (TCO B) An environmental consulting firm has been hired to clean
up contaminated ground water beneath the site of a former chemical factory. The
cleanup design process consists of evaluating several alternatives; preparing a
conceptual design for the most appropriate alternative; evaluating the
conceptual design by performing a small-scale pilot test on site; and, based on
the results of the pilot test, preparing a final design. Installation of the
cleanup system will be performed by subcontractors under the supervision of the
consultant. Prior to installation, the consultant will work on setting up the
subcontracts by preparing specifications, prequalifying installation
contractors, reviewing all bids, and executing the contracts. The installation
will consist of the following phases: recovery wells, piping, treatment
equipment, and start up.
The consultant will also be responsible for system-performance monitoring, which consists of sampling the groundwater, monitoring wells on a quarterly basis, and sampling the groundwater treatment-system discharge.
Prepare a work breakdown structure (WBS) for this project with activities corresponding to a two-level task and subtask hierarchy. Number the WBS codes so that the level of each activity is clearly identified. Do not worry about indentation.
The consultant will also be responsible for system-performance monitoring, which consists of sampling the groundwater, monitoring wells on a quarterly basis, and sampling the groundwater treatment-system discharge.
Prepare a work breakdown structure (WBS) for this project with activities corresponding to a two-level task and subtask hierarchy. Number the WBS codes so that the level of each activity is clearly identified. Do not worry about indentation.
8. (TCO B) You are reaching the end of your graduate-school
program, and you are planning a large party to celebrate your success! You have
rented out the local forest preserve as the venue for your party. Applying your
project-management skills, you want to ensure you have everything planned out,
and you’ve asked your family and friends to be a part of your team to hold this
party. At your party, you have made it clear to your team what you want to have
delivered. After all, it’s your party--you can have whatever you want! Some of
the key items you want at your party include
graduation announcements; party invitations; live entertainment;
games (for adults and for children); food; beverages; and convenience for all
(parking, restroom facilities, etc.).
a) To ensure you have a clear scope for your team, create a
2-level WBS. Don’t forget to include your WBS numbering. (15 points)
b) In your WBS, how many work packages have been created? (10
points)
PROJ587 Final Exam
1. (TCO B) Some believe that a
project management office (PMO) is nothing more than yet another level of
management with the associated added cost and bureaucracy. Project Management
experts tell us that this is a good thing. Which of these points of view is
correct, and how do you (in your own words, though you may cite your readings
to support your view as necessary) justify your conclusion? Remember that
business thinks primarily in terms of dollars and benefit/cost ratios. (Points
: 20)
2. (TCO B) One of the most
traumatic decisions a project manager must sometimes make is to cancel a
project. In an article titled "How to Fail In Project Management without
Really Trying," Business Horizons Reprint No. BH010, the following
(whimsical but true) reasons that projects go out of control were identified:
1. Ignore the project
environment, including stakeholders
2. Push a new technology to
market too quickly
3. Don't bother building
fallback positions
4. When problems occur, shoot
the one most visible
5. Let new ideas starve to
death from inertia
6. Don't bother conducting
feasibility studies
7. Never admit a project is a
failure
8. Over-manage project managers
and their teams
9. Never, never conduct
post-failure reviews
10. Never bother to understand
project trade-offs
11. Allow political expediency
and infighting to dictate crucial project decisions
12. Make sure the project is
run by a weak leader
3. (TCO B) Your company has a
PMO, and it has now decided to incorporate project portfolio management. Part
1: What is the difference between a PMO and a PPM? Part 2: Who should
participate in implementing the PPM? (Points : 20)
4. (TCO E) Part 1: List the
five levels of maturity in the Project Management Maturity Model (PMMM). Part
2: Describe each level and discuss whether each level can overlap with another
level, and also define its level of risk. (Points : 20)
5. (TCO G) Part 1: What are the
basic principles behind the AGILE process? Part 2: What is the PM’s role under
the AGILE process? (Points : 20)
6. (TCO C) You have been hired
to establish a PMO in your IT department. You will report directly to the CIO.
You have been a member of a failed PMO. You understand why PMOs fail and what
you will do to enhance the success of your PMO. Make sure to discuss at least
four reasons that contribute to a failure and how you will overcome it. Also
provide recommendations for assuring the success of a PMO implementation.
(Points : 40)
7. (TCO D) Two of your best
program managers are in a heated debate on the best way to resolve the
situation to recover a project. Neither is willing to budge from his or her
stand. What are some of the steps you will take to diffuse the situation?
Explain your answers. In your answer, make sure you focus on the modes of
conflict and conflict resolution. (Points : 40)
8. (TCO E) You have just been
assigned to a program. Your team will be responsible for building a new
financial system. You have just gone over the program charter and discovered
that your program will have to integrate completely with another company's
customer service, network, marketing, legal, new development, procurement, and
your own, IT.
The program must include a
WEB-enabled customer interface that will allow for online bill paying, review,
and changes. Your company does not currently have a corporate Web page. You
know this will be new technology for your developers. Last of all, the
implementation schedule for this program is very aggressive; you have 24 months
from today to have the product up and running.
Fortunately, management is
behind you 100% and willing to allow you to set up your team in any way you
like. Let's start with the organizational structure.
Would you recommend a pure
project, matrix, or functional team? Why?
What are some important
organizational considerations when forming the project team? What are the key
advantages and disadvantages of your choice? (Points : 40)
9. (TCO F) Your company just
finished delivering a software product to the client. In writing a summary
report and checking a minor discrepancy, you uncover an error made by the
testing team. It looks like an honest mistake. You realize that you could have
caught it earlier had you checked out the discrepancy when it first appeared.
You know enough about the software to understand that it will take
approximately $30,000 to make the correction, making the project over budget
and, of course, late. As designed now, there is the likelihood everything will
perform successfully. If there would be a failure, with a remote possibility of
patient injury, an investigation could reveal the obvious design error. How
would you approach this problem from an ethical and code of conduct point of view?
(Points : 40)
10. (TCO G) Critical Chain
implementation requires a culture shift within an organization to make it
successful. Part 1: Why is this statement true? Part 2: What about Critical
Chain makes it unique from other scheduling techniques? Part 3: How does it
address some of the "human nature" aspects of traditional project
scheduling? (Points : 40)
PROJ592 Final Exam 3
1. (TCO B) Estimating Procedures
(a) You are the project manager for a new high rise office building. You are working on estimating the exterior landscaping for the new development. The landscaping requires the use of a special landscape stone. Based on recent experience the most likely price for the material is $120.00/ton. However, the price for this stone is volatile, and the price fluctuates over time based on market conditions and material availability. The most optimistic price estimate is $80.00/ton, and the most pessimistic estimate is $180.00/ton.
What is the expected price of the material? Round to two decimal
places.
(b) In addition to price fluctuations, you are also uncertain of how much of the material will be required for the project. Scope changes and site conditions will affect the amount of material actually needed. The most likely amount required is 36 tons. However, as little as 28 tons, and as much as 56 tons might be required.
(b) In addition to price fluctuations, you are also uncertain of how much of the material will be required for the project. Scope changes and site conditions will affect the amount of material actually needed. The most likely amount required is 36 tons. However, as little as 28 tons, and as much as 56 tons might be required.
What is the expected amount of the material needed for the
project?
(c) Using the estimates from (a) & (b), what is the expected cost for the material over the life of the project using the COMPLEX method?
(c) Using the estimates from (a) & (b), what is the expected cost for the material over the life of the project using the COMPLEX method?
(Points : 30)
2. (TCO B) Contingency Allowance:
You are a project manager for the development of Motorola's new 4G, HD, Touch Screen Cell Phone which is supposed to take the cell phone industry by storm. Listed below are the initial cost estimates for the materials and labor for one of the phones:
You are a project manager for the development of Motorola's new 4G, HD, Touch Screen Cell Phone which is supposed to take the cell phone industry by storm. Listed below are the initial cost estimates for the materials and labor for one of the phones:
ITEM
COST
ESTIMATE
ESTIMATE
TYPE OF ESTIMATE
Case
$20.00
Order of Magnitude
Handset
$12.00
Definitive
Labor
$2.00
Definitive
Speaker
$2.50
Budget
Mouthpiece
$5.50
Budget
Antenna
$1.70
Definitive
Keypad
$3.00
Order of Magnitude
Circuit boards (handset)
$6.50
Budget
Circuit boards (base unit)
$8.50
Definitive
Battery
$1.20
Order of Magnitude
Charger
$16.00
Order of Magnitude
Total cost
$78.90
NA
The estimating department currently defines estimate accuracy as
follows:
Order of Magnitude
-25%, +85%
Budget
-10%, +25%
Definitive
-5%, +10%
(a) What contingency cost budget do you recommend for the product?
(b) The target retail price for the new telephone is $165.00 per unit. The markup demanded by retailers is 50%. Based on cost factors, write a brief rationale for acceptance or rejection of the project, including any recommendations you have regarding the cost estimates. (Points : 30)
3. (TCO C) Work Breakdown Structure WBS
Eurocash has decided to develop a mutual fund comprised almost entirely of East European companies with a high growth potential. The process of developing a new mutual fund begins with concept development, which includes establishing a clear definition of the project's objectives that is agreed upon by senior management and developing a marketing strategy.
Eurocash has decided to develop a mutual fund comprised almost entirely of East European companies with a high growth potential. The process of developing a new mutual fund begins with concept development, which includes establishing a clear definition of the project's objectives that is agreed upon by senior management and developing a marketing strategy.
· A business analysis is then performed that includes
assessments of market feasibility, internal feasibility (budgetary resource
requirements), and regulatory feasibility.
· If the proposed fund passes the business analysis, the fund
design is developed.
· The design process consists of product design, service design,
internal review and authorization, and SEC registration (assuming a U.S.
market).
· As the design process nears completion, generally recognized
as a positive preliminary review by the SEC, employee training is performed.
· After completion of the employee training and final regulatory
approval, the product is launched, and post-launch reviews are conducted at
predetermined intervals.
Prepare a work breakdown structure (WBS) for this project with activities corresponding to a two level task and sub-task hierarchy. Provide columns showing the WBS code and activities. Number and indent the WBS codes so that the level of each activity is clearly identified. (Points : 30)
4. (TCO A) Budgeting processes and techniques
A company builds custom yachts for the high-end boating market. They develop and build these custom designs as a single individualized unit. The orders are generated by the marketing and sales department with help from the owners, who participate in the management of the company. Each new order is assigned to a project team which starts by making an estimate to the customer before a contract is signed. The project teams have a great deal of experience in these projects.
As would be expected, the owners are hands-on and have opinions on the estimates. The marketing folks also provide suggestions on what the customer is willing to pay.
What are some processes and techniques that you would suggest to make the budgeting process work well? Start with general but also provide some specifics as relate to creating detailed project budgets. Be sure to justify why you think your recommendations will work. (Points : 30)
A company builds custom yachts for the high-end boating market. They develop and build these custom designs as a single individualized unit. The orders are generated by the marketing and sales department with help from the owners, who participate in the management of the company. Each new order is assigned to a project team which starts by making an estimate to the customer before a contract is signed. The project teams have a great deal of experience in these projects.
As would be expected, the owners are hands-on and have opinions on the estimates. The marketing folks also provide suggestions on what the customer is willing to pay.
What are some processes and techniques that you would suggest to make the budgeting process work well? Start with general but also provide some specifics as relate to creating detailed project budgets. Be sure to justify why you think your recommendations will work. (Points : 30)
Page 2
1. (TCO C) Schedule Crashing
Using the network below and the additional information provided, find:
(a) The crash cost per day per activity.
(b) Which activities should be crashed to meet a project deadline of 13 days at minimum cost? State the number of days you will crash each activity.
(c) What is the additional cost to crash the project?
Critical = 15
Using the network below and the additional information provided, find:
(a) The crash cost per day per activity.
(b) Which activities should be crashed to meet a project deadline of 13 days at minimum cost? State the number of days you will crash each activity.
(c) What is the additional cost to crash the project?
Critical = 15
Activity
Normal time
Normal total cost
Crash time
Crash total cost
A
4
300
3
360
B
3
250
1
330
C
7
400
4
550
D
5
150
3
250
(Points : 30)
2. (TCO E) Responsibility Assignment Matrix
There are many stakeholders and participants in projects, and they often get confused as to who is doing what. You decide to use a Responsibility Assignment Matrix (RAM) to help with this situation. Your manager is wondering why you are spending your time on this tool when you already have resources assigned to tasks in your schedule.
(a) What do you tell management to justify your time creating the RAM?
(b) What are the best ways to create the RAM? (Points : 30)
There are many stakeholders and participants in projects, and they often get confused as to who is doing what. You decide to use a Responsibility Assignment Matrix (RAM) to help with this situation. Your manager is wondering why you are spending your time on this tool when you already have resources assigned to tasks in your schedule.
(a) What do you tell management to justify your time creating the RAM?
(b) What are the best ways to create the RAM? (Points : 30)
3. (TCO E) Resource Allocation/Leveling
The following data were obtained from an in-house MIS project:
The following data were obtained from an in-house MIS project:
Activity
Duration
Predecessors
Personnel / Cost
A
3 Days
--
1 Systems Analyst/$260 day
B
6 Days
--
2 Programmers/$200 day each
C
3 Days
A
2 Programmers/$200 day each
D
3 Days
B
2 Hardware Specialists/$280 day each
E
3 Days
B
1 Hardware Specialist/$280 day
F
2 Days
C, D
1 Test Engineer/$300 day
Personnel Available
Quantity
Systems Analysts
1
Programmers
4
Hardware Specialists
2
Test Engineers
1
The software manufacturer has only the above personnel available
for the project. Additional personnel can be hired from an agency at a 90% cost
premium if needed.
(a) Identify any resource conflicts in the above project. State the activities involved, the time frame of the conflict(s), the personnel in conflict and the number of people involved.
(b) Note that operations cannot be split; what is the least cost method of resolving the conflict(s), assuming the project duration must not be extended? What additional cost, if any, will be incurred?
(a) Identify any resource conflicts in the above project. State the activities involved, the time frame of the conflict(s), the personnel in conflict and the number of people involved.
(b) Note that operations cannot be split; what is the least cost method of resolving the conflict(s), assuming the project duration must not be extended? What additional cost, if any, will be incurred?
(Points : 30)
Page 3
1. (TCO G) Estimate At Completion forecast (EAC)
A project has been estimated to take eight weeks and cost $65,000. The critical path is A - D. Cost and earned value data are provided below:
A project has been estimated to take eight weeks and cost $65,000. The critical path is A - D. Cost and earned value data are provided below:
EV
PV
AC
Budget
BCWP
- BCWS
SV
SPI
- ACWP
CV
CPI
A
$8,500
$8,500
$8,500
$ -
1.00
$7,500
$1,000
1.13
B
$15,000
$15,000
$15,000
$ -
1.00
$13,000
$2,000
1.15
C
$6,800
$2,530
$2,700
($170)
0.94
$4,000
($1,470)
0.63
D
$18,000
$900
$3,000
($2,100)
0.30
$1,200
($300)
0.75
E
$16,000
$0
$0
$ -
$0
$ -
Project:
$64,300
26,930
29,200
($2,270)
0.92
$25,700
$730
1.05
(i) Calculate the Estimate At Completion (EAC) considering
future performance will be back on schedule and budget.
(ii) Calculate EAC considering that the project will continue to perform as it has to date.
(iii) Using either of these two numbers discuss the status of the project and if the project manager needs to take corrective actions. Justify your comments.
(ii) Calculate EAC considering that the project will continue to perform as it has to date.
(iii) Using either of these two numbers discuss the status of the project and if the project manager needs to take corrective actions. Justify your comments.
(Points : 30)
Answer –
2. (TCO D) PMIS and cost accounting
Monitoring of projects and especially using an earned value system will give a project manager the ability to exercise proper project control. The Earned Value process requires detail data which we can obtain from proper Project Cost Accounting System (PCAS).
(a) What are the primary types of data we require for Earned Value Analysis?
(b) What are some of the benefits of PCAS? (Points : 30)
Monitoring of projects and especially using an earned value system will give a project manager the ability to exercise proper project control. The Earned Value process requires detail data which we can obtain from proper Project Cost Accounting System (PCAS).
(a) What are the primary types of data we require for Earned Value Analysis?
(b) What are some of the benefits of PCAS? (Points : 30)
3. (TCO F) Earned Value
The following data were obtained from a project to design a new software package:
The following data were obtained from a project to design a new software package:
Activity
Duration
Predecessors
Budgeted Cost
A
3 Days
--
$8,320
B
6 Days
--
$11,740
C
4 Days
A
$11,550
D
2 Days
C, B
$7,850
E
3 Days
A
$10,750
F
2 Days
D, E
$8,600
At the end of day 5, the status of the project is as follows:
Activity
% Complete
Actual Cost
A
100%
$7,200
B
50%
$6,370
C
25%
$8,250
D
0%
$0
E
80%
$8,560
F
0%
$0
(a) Calculate the Cost and Schedule Variances and Indexes (CV,
SV, CPI, SPI) for tasks A, B, C, D, and E.
(b) Write a brief analysis of the status of the project at this time, including task level, project level, and critical path.
(b) Write a brief analysis of the status of the project at this time, including task level, project level, and critical path.
(Points : 30)
PROJ592 Final Exam 2
1. (TCO B) Estimating Procedures
(a) You are the project manager for a new high rise office building. You are working on estimating the exterior landscaping for the new development. The landscaping requires the use of a special landscape stone. Based on recent experience the most likely price for the material is $120.00/ton. However, the price for this stone is volatile, and the price fluctuates over time based on market conditions and material availability. The most optimistic price estimate is $80.00/ton, and the most pessimistic estimate is $180.00/ton. (Note there are 3 data points in for this estimate.)
What is the expected price of the material?
(b) In addition to price fluctuations, you are also uncertain of how much of the material will be required for the project. Scope changes and site conditions will affect the amount of material actually needed. The most likely amount required is 36 tons. However, as little as 28 tons, and as much as 56 tons might be required.
(b) In addition to price fluctuations, you are also uncertain of how much of the material will be required for the project. Scope changes and site conditions will affect the amount of material actually needed. The most likely amount required is 36 tons. However, as little as 28 tons, and as much as 56 tons might be required.
What is the expected amount of the material needed for the
project?
(c) Using the estimates from (a) & (b), what is the expected cost for the material over the life of the project using the COMPLEX method?
(c) Using the estimates from (a) & (b), what is the expected cost for the material over the life of the project using the COMPLEX method?
(Points : 30)
2. (TCO B) Contingency Allowance:
You are a project manager for the development of Motorola's new 4G, HD, Touch Screen Cell Phone which is supposed to take the cell phone industry by storm. Listed below are the initial cost estimates for the materials and labor for one of the phones:
You are a project manager for the development of Motorola's new 4G, HD, Touch Screen Cell Phone which is supposed to take the cell phone industry by storm. Listed below are the initial cost estimates for the materials and labor for one of the phones:
ITEM
COST
ESTIMATE
ESTIMATE
TYPE OF ESTIMATE
Case
$10.00
Order of Magnitude
Handset
$12.00
Definitive
Labor
$2.00
Definitive
Speaker
$2.50
Budget
Mouthpiece
$5.50
Budget
Antenna
$1.70
Definitive
Keypad
$3.00
Order of Magnitude
Circuit boards (handset)
$6.50
Budget
Circuit boards (base unit)
$8.50
Definitive
Battery
$1.20
Order of Magnitude
Charger
$16.00
Order of Magnitude
Total
$68.90
NA
The estimating department currently defines estimate accuracy as follows:
Order of Magnitude
-25%, +75%
Budget
-10%, +25%
Definitive
-5%, +10%
(a) What contingency cost budget do you recommend for the product?
(b) The target retail price for the new telephone is $165.00 per unit. The markup demanded by retailers is 75%. Based on cost factors, write a brief rationale for acceptance or rejection of the project, including any recommendations you have regarding the cost estimates. (Points : 30)
3. (TCO C) Work Breakdown Structure WBS
Eurocash has decided to develop a mutual fund comprised almost entirely of East European companies with a high growth potential. The process of developing a new mutual fund begins with concept development, which includes establishing a clear definition of the project's objectives that is agreed upon by senior management and developing a marketing strategy.
Eurocash has decided to develop a mutual fund comprised almost entirely of East European companies with a high growth potential. The process of developing a new mutual fund begins with concept development, which includes establishing a clear definition of the project's objectives that is agreed upon by senior management and developing a marketing strategy.
· A business analysis is then performed that includes
assessments of market feasibility, internal feasibility (budgetary resource
requirements), and regulatory feasibility.
· If the proposed fund passes the business analysis, the fund
design is developed.
· The design process consists of product design, service design,
internal review and authorization, and SEC registration (assuming a U.S.
market).
· As the design process nears completion, generally recognized
as a positive preliminary review by the SEC, employee training is performed.
· After completion of the employee training and final regulatory
approval, the product is launched, and post-launch reviews are conducted at
predetermined intervals.
Prepare a work breakdown structure (WBS) for this project with activities corresponding to a two level task and sub-task hierarchy. Provide columns showing the WBS code and activities. Number and indent the WBS codes so that the level of each activity is clearly identified. (Points : 30)
4. (TCO A) Budgeting processes and techniques
A company builds custom yachts for the high-end boating market. They develop and build these custom designs as a single individualized unit. The orders are generated by the marketing and sales department with help from the owners, who participate in the management of the company. Each new order is assigned to a project team which starts by making an estimate to the customer before a contract is signed. The project teams have a great deal of experience in these projects.
As would be expected, the owners are hands-on and have opinions on the estimates. The marketing folks also provide suggestions on what the customer is willing to pay.
What are some processes and techniques that you would suggest to make the budgeting process work well? Start with general but also provide some specifics as relate to creating detailed project budgets. Be sure to justify why you think your recommendations will work. (Points : 30)
A company builds custom yachts for the high-end boating market. They develop and build these custom designs as a single individualized unit. The orders are generated by the marketing and sales department with help from the owners, who participate in the management of the company. Each new order is assigned to a project team which starts by making an estimate to the customer before a contract is signed. The project teams have a great deal of experience in these projects.
As would be expected, the owners are hands-on and have opinions on the estimates. The marketing folks also provide suggestions on what the customer is willing to pay.
What are some processes and techniques that you would suggest to make the budgeting process work well? Start with general but also provide some specifics as relate to creating detailed project budgets. Be sure to justify why you think your recommendations will work. (Points : 30)
1. (TCO C) Schedule Crashing
Using the network below and the additional information provided, find:
(a) The crash cost per day per activity.
(b) Which activities should be crashed to meet a project deadline of 13 days at minimum cost? State the number of days you will crash each activity.
(c) What is the additional cost to crash the project?
Critical = 14
Using the network below and the additional information provided, find:
(a) The crash cost per day per activity.
(b) Which activities should be crashed to meet a project deadline of 13 days at minimum cost? State the number of days you will crash each activity.
(c) What is the additional cost to crash the project?
Critical = 14
Activity
Normal time
Normal total cost
Crash time
Crash total cost
A
5
300
3
380
B
3
250
1
330
C
6
400
4
700
D
5
150
3
250
(Points : 30)
2. (TCO E) Responsibility Allocation Matrix
Projects often cross many functional boundaries with team members reporting to different functional managers. This cross functional aspect can create problems with roles and responsibilities. You decide to use a Responsibility Assignment Matrix (RAM) to help with this situation. Your manager is wondering why you are spending your time on this tool when you already have resources assigned to tasks in your schedule.
(a) Why is the RAM such an effective tool for Project Managers?
(b) What are some of the typical responsibilities assigned on a RAM? (Points : 30)
Projects often cross many functional boundaries with team members reporting to different functional managers. This cross functional aspect can create problems with roles and responsibilities. You decide to use a Responsibility Assignment Matrix (RAM) to help with this situation. Your manager is wondering why you are spending your time on this tool when you already have resources assigned to tasks in your schedule.
(a) Why is the RAM such an effective tool for Project Managers?
(b) What are some of the typical responsibilities assigned on a RAM? (Points : 30)
3. (TCO E) Resource Allocation/Leveling
The following data were obtained from a project to design a new software package:
The following data were obtained from a project to design a new software package:
Activity
Duration
Predecessors
Personnel / Cost
A
3 days
--
1 Systems Analyst/$260 day
B
6 days
--
3 Programmers/$200 day each
C
4 days
A
3 Programmers/$200 day each
D
2 days
C
2 Hardware specialists/$230 day each
E
3 days
A
1 Systems Analyst/$260 day
F
2 days
D, E
1 Test Engineer/$300 day
Personnel Available
Quantity
Systems Analysts
1
Programmers
3
Hardware Specialists
2
Test Engineers
2
The software manufacturer has only the above personnel available for the project. Additional personnel can be hired from an agency at an 80% cost premium if needed.
(a) Identify any resource conflicts in the above project. State the activities involved, the time frame of the conflict(s), the personnel in conflict, and the number of people involved.
(b) Note that operations can be split if required: what is the least cost method of resolving the conflict(s), assuming the project duration must not be extended? What additional cost, if any, will be incurred? (Points : 30)
Page 3
1. (TCO G) Estimate At Completion forecast (EAC)
A project has been estimated to take eight weeks and cost $65,000. The critical path is A - D. Cost and earned value data are provided below:
A project has been estimated to take eight weeks and cost $65,000. The critical path is A - D. Cost and earned value data are provided below:
EV
PV
AC
Budget
BCWP
- BCWS
SV
SPI
- ACWP
CV
CPI
A
$8,500
$8,500
$8,500
$ -
1.00
$7,000
$1,500
1.21
B
$15,000
$15,000
$15,000
$ -
1.00
$13,000
$2,000
1.15
C
$6,800
$2,530
$2,700
($170)
0.94
$4,000
($1,470)
0.63
D
$18,000
$900
$3,000
($2,100)
0.30
$1,200
($300)
0.75
E
$16,000
$0
$0
$ -
$0
$ -
Project:
$65,000
26,930
29,200
($2,270)
0.92
$25,200
$ 730
1.07
(i) Calculate the Estimate At Completion (EAC) considering
future performance will be back on schedule and budget.
(ii) Calculate EAC considering that the project will continue to perform as it has to date.
(iii) Using either of these two numbers discuss the status of the project and if the project manager needs to take corrective actions. Justify your comments.
(ii) Calculate EAC considering that the project will continue to perform as it has to date.
(iii) Using either of these two numbers discuss the status of the project and if the project manager needs to take corrective actions. Justify your comments.
(Points : 30)
2. (TCO D) PMIS and cost accounting
An Earned Value system can be a very effective way to monitor projects. However, Earned Value Analysis requires a Project Cost Accounting System (PCAS).
(a) What are some of the benefits of PCAS?
(b) What are some of the software solutions for establishing a PCAS?
(Points : 30)
An Earned Value system can be a very effective way to monitor projects. However, Earned Value Analysis requires a Project Cost Accounting System (PCAS).
(a) What are some of the benefits of PCAS?
(b) What are some of the software solutions for establishing a PCAS?
(Points : 30)
3. (TCO F) Earned Value
The following data were obtained from a project to design a new software package:
The following data were obtained from a project to design a new software package:
Activity
Duration
Predecessors
Budgeted Cost
A
3 Days
--
$8,320
B
6 Days
--
$11,740
C
4 Days
A
$11,550
D
2 Days
C, B
$7,850
E
3 Days
A
$10,750
F
2 Days
D, E
$8,600
At the end of day 5, the status of the project is as follows:
Activity
% Complete
Actual Cost
A
100%
$7,200
B
50%
$6,370
C
25%
$8,250
D
0%
$0
E
80%
$8,560
F
0%
$0
(a) Calculate the Cost and Schedule Variances and Indexes (CV,
SV, CPI, SPI) for tasks A, B, C, D, and E.
(b) Write a brief analysis of the status of the project at this time, including task level, project level, and critical path.
(b) Write a brief analysis of the status of the project at this time, including task level, project level, and critical path.
(Points : 30)
PROJ592 Final Exam 1
1. (TCO B) Estimating Procedures
(a) You are the project manager for a new high-rise office building. You are working on estimating the exterior landscaping for the new development. The landscaping requires the use of a special landscape stone. Based on recent experience the most likely price for the material is $120.00/ton. However, the price for this stone is volatile, and the price fluctuates over time based on market conditions and material availability. The most optimistic price estimate is $60.00/ton, and the most pessimistic estimate is $160.00/ton. (Note there are 3 data points in for this estimate.)
What is the expected price of the material?
(b) In addition to price fluctuations, you are also uncertain of how much of the material will be required for the project. Scope changes and site conditions will affect the amount of material actually needed. The most likely amount required is 36 tons. However, as little as 28 tons or as much as 56 tons might be required.
What is the expected amount of the material needed for the project?
(c) Using the estimates from (a) & (b) what is the expected cost for the material over the life of the project using the COMPLEX method? (Points : 30)
2. (TCO B) Contingency Allowance:
You are a project manager for the development of Motorola's new 4G, HD, Touch Screen Cell Phone which is supposed to take the cell phone industry by storm. Listed below are the initial cost estimates for the materials and labor for one of the phones:
You are a project manager for the development of Motorola's new 4G, HD, Touch Screen Cell Phone which is supposed to take the cell phone industry by storm. Listed below are the initial cost estimates for the materials and labor for one of the phones:
ITEM
COST
ESTIMATE
ESTIMATE
TYPE OF ESTIMATE
Case
$15.00
Order of Magnitude
Handset
$12.00
Definitive
Labor
$2.00
Definitive
Speaker
$2.50
Budget
Mouthpiece
$5.50
Budget
Antenna
$1.70
Definitive
Keypad
$3.00
Order of Magnitude
Circuit boards (handset)
$6.50
Budget
Circuit boards (base unit)
$8.50
Definitive
Battery
$1.20
Order of Magnitude
Charger
$16.00
Order of Magnitude
Total cost
$63.90
NA
The estimating department currently defines estimate accuracy as follows:
Order of Magnitude
-25%, +75%
Budget
-10%, +25%
Definitive
-5%, +10%
(a) What contingency cost budget do you recommend for the
product?
(b) The target retail price for the new telephone is $165.00 per unit. The markup demanded by retailers is 50%. Based on cost factors, write a brief rationale for acceptance or rejection of the project, including any recommendations you have regarding the cost estimates.
(b) The target retail price for the new telephone is $165.00 per unit. The markup demanded by retailers is 50%. Based on cost factors, write a brief rationale for acceptance or rejection of the project, including any recommendations you have regarding the cost estimates.
(Points : 30)
3. (TCO C) Work Breakdown Structure WBS
Speedy Computer, Inc. (SCI) is going to introduce its first laptop computer. Although SCI recognizes that it is a late entry into the market, it believes that there is room for an inexpensive product at the low end of the market. Its design process will start with a conceptual design performed concurrently with the disassembly and analysis of a select group of the competitor's products. The best components consistent with the conceptual design will then be used as the basis for the working design.A prototype will then be developed with a focus on using components that are readily available in the marketplace. The prototype will be tested for technical performance and ease of use, and a cost estimate will be prepared to determine if the product could be profitably manufactured. If the prototype shows promise, work will begin on a marketing program and operations services, which include the development of user manuals and service programs. Manufacturing will be performed by subcontractors to the greatest extent possible to reduce risk. Final assembly and testing will be performed at SCI's existing facilities.
Speedy Computer, Inc. (SCI) is going to introduce its first laptop computer. Although SCI recognizes that it is a late entry into the market, it believes that there is room for an inexpensive product at the low end of the market. Its design process will start with a conceptual design performed concurrently with the disassembly and analysis of a select group of the competitor's products. The best components consistent with the conceptual design will then be used as the basis for the working design.A prototype will then be developed with a focus on using components that are readily available in the marketplace. The prototype will be tested for technical performance and ease of use, and a cost estimate will be prepared to determine if the product could be profitably manufactured. If the prototype shows promise, work will begin on a marketing program and operations services, which include the development of user manuals and service programs. Manufacturing will be performed by subcontractors to the greatest extent possible to reduce risk. Final assembly and testing will be performed at SCI's existing facilities.
Prepare a work breakdown structure (WBS) for this project with
activities corresponding to a two level task and sub-task hierarchy. Provide
columns showing the WBS code and activities. Number and indent the WBS codes so
that the level of each activity is clearly identified.
(Points : 30)
4. (TCO A) Budgeting processes and techniques
A company modifies production automobiles to create custom hybrid vehicles for the high-end auto enthusiast market. They develop and build these custom designs as a single unit or at times in multiples of as many as 20 for larger orders. The orders are generated by the marketing department with help from the owners who participate in the management of the company. Each new order is assigned to a project team, which starts by making an estimate to the customer before a contract is signed. The project teams have a great deal of experience in these projects.
As would be expected, the owners are hands-on and have opinions on the estimates. The marketing folks also provide suggestions on what the customer is willing to pay.
What are some processes and techniques that you would suggest to make the budgeting process work well? Start with general but also provide some specifics as relate to creating detailed project budgets. Be sure to justify why you think your recommendations will work. (Points : 30)
A company modifies production automobiles to create custom hybrid vehicles for the high-end auto enthusiast market. They develop and build these custom designs as a single unit or at times in multiples of as many as 20 for larger orders. The orders are generated by the marketing department with help from the owners who participate in the management of the company. Each new order is assigned to a project team, which starts by making an estimate to the customer before a contract is signed. The project teams have a great deal of experience in these projects.
As would be expected, the owners are hands-on and have opinions on the estimates. The marketing folks also provide suggestions on what the customer is willing to pay.
What are some processes and techniques that you would suggest to make the budgeting process work well? Start with general but also provide some specifics as relate to creating detailed project budgets. Be sure to justify why you think your recommendations will work. (Points : 30)
Page 2
Top of Form
1. (TCO C) Schedule Crashing
Using the network below and the additional information provided, find:
(a) The crash cost per day per activity.
(b) Which activities should be crashed to meet a project deadline of 13 days at minimum cost? State the number of days you will crash each activity.
(c) What is the additional cost to crash the project?
Critical = 15
Using the network below and the additional information provided, find:
(a) The crash cost per day per activity.
(b) Which activities should be crashed to meet a project deadline of 13 days at minimum cost? State the number of days you will crash each activity.
(c) What is the additional cost to crash the project?
Critical = 15
Activity
Normal time
Normal total cost
Crash time
Crash total cost
A
5
300
4
350
B
3
250
2
325
C
7
400
4
550
D
5
150
1
500
(Points : 30)
2. (TCO E) Responsibility Allocation Matrix
Projects often cross many functional boundaries with team members reporting to different functional managers. This cross functional aspect can create problems with roles and responsibilities. You decide to use a Responsibility Assignment Matrix (RAM) to help with this situation. Your manager is wondering why you are spending your time on this tool when you already have resources assigned to tasks in your schedule.
(a) Why is the RAM such an effective tool for Project Managers?
(b) What are some of the typical responsibilities assigned on a RAM? (Points : 30)
Projects often cross many functional boundaries with team members reporting to different functional managers. This cross functional aspect can create problems with roles and responsibilities. You decide to use a Responsibility Assignment Matrix (RAM) to help with this situation. Your manager is wondering why you are spending your time on this tool when you already have resources assigned to tasks in your schedule.
(a) Why is the RAM such an effective tool for Project Managers?
(b) What are some of the typical responsibilities assigned on a RAM? (Points : 30)
3. (TCO E) Resource Allocation/Leveling
The following data were obtained from a project to design a new software package:
The following data were obtained from a project to design a new software package:
Activity
Duration
Predecessors
Personnel / Cost
A
3 days
--
1 Systems Analyst/$260 day
B
6 days
--
3 Programmers/$200 day each
C
4 days
A
3 Programmers/$200 day each
D
2 days
C
2 Hardware specialists/$230 day each
E
3 days
A
1 Systems Analyst/$260 day
F
2 days
D, E
1 Test Engineer/$300 day
Personnel Available
Quantity
Systems Analysts
1
Programmers
3
Hardware Specialists
2
Test Engineers
2
The software manufacturer has only the above personnel available for the project. Additional personnel can be hired from an agency at an 80% cost premium if needed.
(a) Identify any resource conflicts in the above project. State the activities involved, the time frame of the conflict(s), the personnel in conflict, and the number of people involved.
(b) Note that operations can be split if required: what is the least cost method of resolving the conflict(s), assuming the project duration must not be extended? What additional cost, if any, will be incurred? (Points : 30)
Page: 1 2 3
Top of Form
Page 3
1. (TCO G) Estimate At Completion forecast (EAC)
A project has been estimated to take eight weeks and cost $65,000. The critical path is A - D. Cost and earned value data are provided below:
A project has been estimated to take eight weeks and cost $65,000. The critical path is A - D. Cost and earned value data are provided below:
EV
PV
AC
Budget
BCWP
- BCWS
SV
SPI
- ACWP
CV
CPI
A
$8,500
$8,500
$8,500
$ -
1.00
$7,000
$1,500
1.21
B
$15,000
$15,000
$15,000
$ -
1.00
$13,000
$2,000
1.15
C
$6,800
$2,530
$2,700
($170)
0.94
$4,000
($1,470)
0.63
D
$18,000
$900
$3,000
($2,100)
0.30
$1,200
($300)
0.75
E
$16,000
$0
$0
$ -
$0
$ -
Project:
$65,000
26,930
29,200
($2,270)
0.92
$25,200
$ 730
1.07
(i) Calculate the Estimate At Completion (EAC) considering
future performance will be back on schedule and budget.
(ii) Calculate EAC considering that the project will continue to perform as it has to date.
(iii) Using either of these two numbers discuss the status of the project and if the project manager needs to take corrective actions. Justify your comments.
(ii) Calculate EAC considering that the project will continue to perform as it has to date.
(iii) Using either of these two numbers discuss the status of the project and if the project manager needs to take corrective actions. Justify your comments.
(Points : 30)
2. (TCO D) PMIS and cost accounting
We have discussed extensively over the past eight weeks the benefits, tools, and methodologies to project monitoring and control. Effective project monitoring requires access to projects data, and therefore a Project Cost Accounting System (PCAS) is essential.
(a) What are the primary types of data collected by such a system?
(b) What are some of the benefits of PCAS? (Points : 30)
We have discussed extensively over the past eight weeks the benefits, tools, and methodologies to project monitoring and control. Effective project monitoring requires access to projects data, and therefore a Project Cost Accounting System (PCAS) is essential.
(a) What are the primary types of data collected by such a system?
(b) What are some of the benefits of PCAS? (Points : 30)
3. (TCO F) Earned Value
The following data were obtained from a project to design a new software package:
The following data were obtained from a project to design a new software package:
Activity
Duration
Predecessors
Budgeted Cost
A
3 Days
--
$8,320
B
6 Days
--
$11,740
C
4 Days
A
$11,550
D
2 Days
C, B
$7,850
E
3 Days
A
$10,750
F
2 Days
D, E
$8,600
At the end of day 5, the status of the project is as follows:
Activity
% Complete
Actual Cost
A
100%
$7,200
B
50%
$6,370
C
25%
$8,250
D
0%
$0
E
80%
$8,560
F
0%
$0
(a) Calculate the Cost and Schedule Variances and Indexes (CV,
SV, CPI, SPI) for tasks A, B, C, D, and E.
(b) Write a brief analysis of the status of the project at this time, including task level, project level, and critical path.
(Points : 30)
PA571 Final Exam
1. (TCO H) A website can be an
important part of a nonprofit organization's public relations, fund raising,
marketing, and customer service plans. As the founder of a new nonprofit
organization that will be providing assistance to the homeless in a major city
in the Midwest, you need to prepare a marketing plan. Describe how you will use
the website in conjunction with public relations, fund raising, marketing, and
customer service. (Points: 25)
2. (TCO A) Identify four different types of nonprofit entities
afforded 501(c) tax exempt status and describe the nature of their activities
that afford them that status. In addition, identify an area of operations that
might threaten that tax exempt status. (Points: 25)
3. (TCO B) Responsibilities of a nonprofit organization's
governing board consist of legal and fiduciary, oversight, fund-raising, and
representation of constituencies and viewpoints. Address the oversight duties
of the governing board. (Points: 25)
4. (TCO D) Budgeting and the preparation of financial
projections are critical activities for any given nonprofit organization.
Briefly explain at least three of the problems that may be faced during the preparation
of the budget. (Points: 25)
5. (TCO E) Having an effective information system is important
for a nonprofit organization. Address at least four areas of information that a
system should be able to accumulate and process. (Points: 25)
1. (TCO F) Attracting, managing, and retaining volunteers are
important steps for many nonprofit organizations. Describe at least five
challenges in managing volunteers for your nonprofit organization. (Points: 25)
2. (TCO C) An existing nonprofit organization should already
have a strategic plan in place. In updating the strategic plan, a major step in
the planning includes aligning the strategic plan with the mission of that
organization. Explain ways that the governing board of the organization can
help ensure such alignment. (Points: 25)
3. (TCO G) Describe four (4) managerial responsibilities unique
to nonprofit managers and assess difficulties nonprofits face in measuring
individual performance against them. (Points: 25)
4. (TCO I) The East Coast Homeless Support Organization bestows
the honor of the title of chairperson of the governing board on a business
leader each year. A few months ago, you were pleased to be elected not only to
the board but also as the chairperson. Thus far, you have not needed to put
forth much effort as chairperson. Driving to work this morning, though, you
were dismayed to hear on the radio that the executive director had been
arrested on a financial crime. The matter may or may not be related to the
organization. Describe how the situation should be handled. You may include in
your answer a brief discussion of the role of the governing board. Emphasize in
your answer actions that the organization could possibly take from a public
relations and management perspective. (Points: 25)
5. (TCO H) Two employees of the nonprofit organization that you
represent as a media specialist were indicted for fraud involving your
organization on the previous day. You have been asked to prepare a statement
for release to the public. Following the release of your statement, a reporter
from a local newspaper states: “Nonprofits have been under assault from a
variety of governmental agencies for their lax handling of ethical
violations." What should your organization consider in preparing a
response to this statement? (Points: 25)
PA571 Midterm Exam
1.
Question :
(TCO A) Which answer includes the three major categories of
nonprofit organizations?
Points Received:
5 of 5
2.
Question :
(TCO A) Which statement is true?
Points Received:
5 of 5
3.
Question :
(TCO E) Generally, a nonprofit organization is not able to offer
a salary comparable to what would be offered by a for-profit business for a
similar position. What is a reason for this discrepancy?
Points Received:
5 of 5
4.
Question :
(TCO F) You have just been promoted to Volunteer Coordinator at
your organization. This is a newly created position so you are responsible for
developing all aspects related to volunteer management. What should you include
in the New Volunteer Welcome Packet?
Points Received:
5 of 5
5.
Question :
(TCO F) A nonprofit organization may decide to develop and use a
volunteer job description for each position to be filled by a volunteer. Which
of the following is a reason that a nonprofit may decide to do so?
Points Received:
5 of 5
6.
Question :
(TCO B) You are on the Board Development Committee of a local
nonprofit community center. There are two openings on the Board of Directors,
and your committee is in charge of filling those slots. What characteristic in
the prospective board member would you most like to see from among the choices
below?
Points Received:
5 of 5
7.
Question :
(TCO B) Turnover on the board of directors of a nonprofit
organization is in many cases normal and may in ways even be desirable. But to
help ensure some stability in the relationship between the board and the
executive director, which one of the following tools might be of some help?
Points Received:
5 of 5
8.
Question :
(TCO E) Per the Week 2 lecture, a starting place for a nonprofit
organization to look for potential candidates for employment is
Points Received:
5 of 5
1.
Question :
(TCO E) Imagine that you are the Executive Director of a
nonprofit organization whose mission is to save the rain forests in Brazil. You
plan to raise money for your mission by selling memberships in your
organization. You have decided that in order to reach your goals, you need to
hire a marketing manager. You have interviewed several qualified people, all of
whom are currently marketing memberships in for-profit organizations and making
about the same income that your position will pay. Assuming you could not offer
more money, what would you say or do that could make a top candidate accept
your offer?
Points Received:
5 of 5
2.
Question :
(TCO A) Nonprofit organizations are keenly interested in the
results of political processes. What restrictions, if any, are placed upon
charities when entering the political arena?
Points Received:
5 of 5
3.
Question :
(TCO F) What item might be most likely to be included in a
volunteer job description?
Points Received:
5 of 5
4.
Question :
(TCO A) Charitable organizations include
Points Received:
5 of 5
5.
Question :
(TCO F) Volunteers are often an integral part of a nonprofit
organization. Which one is not a common reason why nonprofits use volunteers?
Points Received:
5 of 5
6.
Question :
(TCO B) When it comes to recruiting new board members, where is
a good starting place?
Points Received:
5 of 5
7.
Question :
(TCO A) Which one of the following statements is true?
Points Received:
5 of 5
8.
Question :
(TCO F) As a paid employee to a local nonprofit organization,
you have just been promoted to Volunteer Coordinator. You know that the
organization has had a difficult time keeping its volunteers. Which one is the
best recommendation you might make to help retain more volunteers?
Points Received:
5 of 5
1.
Question :
(TCO A) The three main legal forms that a nonprofit organization
may take are as (1) a corporation, (2) a trust, or (3) an unincorporated
association. For purposes of this question, please focus only on a corporation.
Please describe briefly the steps that would be needed for an organization to
form a new corporation in which to conduct its operations.
Points Received:
10 of 20
Page 9 of the text.
2.
Question :
(TCO B) The Duty of Obedience is one of the three duties imposed
on board member of a nonprofit organization under contemporary general
standards. Please define this duty and discuss three examples of actions that a
board member should do to help meet this duty.
Points Received:
20 of 20
3.
Question :
(TCO G) In Week 2, you should have retrieved and analyzed the
mission statements of two nonprofit organizations. Based on your analysis,
discuss how a nonprofit's mission statement may help the board and the
executive director of the organization lead the volunteers and employees.
Points Received:
20 of 20
LAS432 Midterm Exam
1. Question : (TCO 1) The
Neolithic Revolution was a result of
Points Received: 5 of 5
2. Question : (TCO 1) Francis Bacon argued that scientific
method differed from logic and mathematics in that
Points Received: 5 of 5
3. Question : (TCOs 2 & 8) Rapid urbanization in Britain
during the 19th century was the result of
Points Received: 5 of 5
4. Question : (TCOs 2 & 8) Although telephone systems had
much in common with telegraph systems, telephone technology was a more social
technology because
Points Received: 5 of 5
5. Question : (TCO 4) Which of the following is NOT a
characteristic of Wiki art?
Points Received: 5 of 5
6. Question : (TCO 4) According to Winner, the use of computer
technologies to supervise workers is
Points Received: 5 of 5
7. Question : (TCO 8) In Britain, members of the industrial
middle classes
Points Received: 5 of 5
8. Question : (TCO 11) Which of the following is considered a
scholarly resource?
Points Received: 5 of 5
9. Question : (TCO 12) Bill Joy argues that the most dangerous
aspect of GNR technologies is
Points Received: 5 of 5
10. Question : (TCO 12) The term nanotechnology was first used
to refer to
Points Received: 5 of 5
Page:
1 2
1.
Question :
You must complete all three essays. These essays are worth 50
points each, so please take the time to think through your answers and review
them before submitting.
These essays should be a minimum of five paragraphs in length each. They should contain a clear thesis statement in the first paragraph (an answer to the question!). Make sure your explanation is clear and that you provide specific examples. Any quotes from the readings or external materials must include quotation marks and an in-text citation. Failure to identify quoted material could result in a 0 for the exam and a formal academic dishonesty charge.
(TCOs 1 & 2) Do you agree with the assertion that we are now living in a third-great technological transformation-the Knowledge Revolution? Have computers truly changed our lives so much that we can call this a revolution like the Industrial Revolution of the 18th century? Support your answer providing specific comparisons from the two periods.
These essays should be a minimum of five paragraphs in length each. They should contain a clear thesis statement in the first paragraph (an answer to the question!). Make sure your explanation is clear and that you provide specific examples. Any quotes from the readings or external materials must include quotation marks and an in-text citation. Failure to identify quoted material could result in a 0 for the exam and a formal academic dishonesty charge.
(TCOs 1 & 2) Do you agree with the assertion that we are now living in a third-great technological transformation-the Knowledge Revolution? Have computers truly changed our lives so much that we can call this a revolution like the Industrial Revolution of the 18th century? Support your answer providing specific comparisons from the two periods.
Points Received:
45 of 50
2.
Question :
(TCOs 4 & 8) Identify two authors from your readings and
compare their views on the impact of technology on a culture. To what degree
does each author see the technology affecting social change? Were there special
interests involved in the decision making concerning the development and use of
the technology? Provide specific examples.
Points Received:
34 of 50
3.
Question :
(TCOs 3 & 4) How have changes in communications technologies
affected how we write and what we write? How do wikis and blogs compare to
traditional forms such as textbooks and newspaper editorials? Please be
specific.
Points Received:
38 of 50
HSM541 Midterm Exam
1.
Question :
(TCO A) Differentiate between urban and rural healthcare in
America. Briefly discuss how rural healthcare is different in terms of access,
costs, and quality. Use an example to support your point(s).
2.
Question :
(TCO D) Differentiate between Medicare and Medicaid roles in the
healthcare system, and detail how each agency impacts costs, quality, and
access in the delivery of medical care in America. Which program is doing a
better job balancing these issues, and why?
3.
Question :
(TCO D) Describe the characteristics and demographics of
uninsured populations. Discuss the reasons why Americans are uninsured. List at
least one option to curb the growing number of uninsured people.
4.
Question :
(TCO C) Discuss whether you see marketplace competition as a
positive or negative influence on the development of hospitals and health
services in the U.S. Defend your position; offer example(s) to support your
points.
5.
Question :
(TCO B) Discuss whether government plays a role to ensure an
adequate healthcare workforce. Identify three ways that local, state, or
federal governments can positively impact workforce shortages.
ETHC445 Final Exam
1. (TCOs 2, 4, 5, 6) The idea that the assisted suicide of
terminally ill patients should be allowed simply at the patient's direction
reflects what type of ethics? (Points : 5)
Hobbes' State of Nature
Rand's Objectivism
Aristotle's concept of Virtue
Thomas Aquinas' concept of conscience
Socrates' concept of excellence
Rand's Objectivism
Aristotle's concept of Virtue
Thomas Aquinas' concept of conscience
Socrates' concept of excellence
2. (TCOs 1, 2, 7) What is the moral ideal of temperance? (Points :
5)
Exercising control over one's own desires and inclinations
Keeping one's temper under control
Minimizing the impact of one's decisions
Seeking the good of others before one's own
Overcoming one's passions
Keeping one's temper under control
Minimizing the impact of one's decisions
Seeking the good of others before one's own
Overcoming one's passions
3. (TCOs 1, 2) One of the common errors in Ethics is that of the
hasty conclusions. Hasty conclusions consist of what? (Points : 5)
Rushed work under pressure
Comparing unknown cases to known ones to find precedents
Embracing conclusions before examining cases fully
Judging cases by the source of their origin
Belief that first impressions are valid until challenged
Comparing unknown cases to known ones to find precedents
Embracing conclusions before examining cases fully
Judging cases by the source of their origin
Belief that first impressions are valid until challenged
4. (TCO 2) Prescriptive language is commonly used in ethics for
what reason? (Points : 5)
To indicate what is prohibited or impossible
To indicate that one choice is better than others
To show what actions are legal
To convey requirements and obligations
To indicate that there are really no choices available
To indicate that one choice is better than others
To show what actions are legal
To convey requirements and obligations
To indicate that there are really no choices available
5. (TCOs 7, 8) Ethical Egoism proposes that all decisions should be
made to promote what? (Points : 5)
Our fiduciary responsibilities
The good will of others
Our self-interests
The welfare of the community
Stronger relationships
The good will of others
Our self-interests
The welfare of the community
Stronger relationships
6. (TCOs 2, 4, 9) Free people are motivated toward forming social
structures according to a social contract in order to overcome what problem
identified by Thomas Hobbes? (Points : 5)
The need to overcome disagreements
A perpetual state of warfare
The establishment of a monarchy
Taxation to support the costs of government
Organized ways to select leaders
A perpetual state of warfare
The establishment of a monarchy
Taxation to support the costs of government
Organized ways to select leaders
7. (TCOs 3, 6) Agricultural biofuels are not properly a renewable
source of energy in the environmental ethics debate. Which of the following
also is not a renewable source of energy? (Points : 5)
Windmill turbines
Hydroelectric power
Tidal flow generators
Biomass waste systems
Solar cells
Hydroelectric power
Tidal flow generators
Biomass waste systems
Solar cells
8. (TCOs 3, 6, 7) The notion that the only thing good without
qualification is a good will is attributed to whom? (Points : 5)
St. Thomas Aquinas
Socrates
John Locke
Immanuel Kant
Oliver Cromwell
Socrates
John Locke
Immanuel Kant
Oliver Cromwell
9. (TCOs 8, 9) Which ethical concept is organized and directed
toward following the greatest happiness principle? (Points : 5)
Natural ethics and law
Justice and mercy
Rights and responsibilities
Virtue-ethics of excellence
Principle of utility
Justice and mercy
Rights and responsibilities
Virtue-ethics of excellence
Principle of utility
10. (TCOs 3, 6, 7) Syllogisms in formal deductive logic are called
"valid" when: (Points : 5)
the correct form of the syllogism style is used.
the premise statements are true.
the syllogism is first determined to be "sound."
the verbs are written in present tense.
the conclusion proceeds from the premises.
the premise statements are true.
the syllogism is first determined to be "sound."
the verbs are written in present tense.
the conclusion proceeds from the premises.
11. (TCOs 1, 2) When choosing one course of action while working
with a dilemma, the other courses of action are lost and become unavailable.
This makes ethical choices in dilemma situations particularly what? (Points :
5)
Incoherent
Complicated
Illogical
Painful
Cruel
Complicated
Illogical
Painful
Cruel
12. (TCOs 1, 2, 7) What is the role of conscience as Thomas Aquinas
sees it? (Points : 5)
To teach ethical principles
To disclose and build religious faith
To enable rational thought about consequences
To align personal ethics with those of others
To guide actions through a view of right and wrong
To disclose and build religious faith
To enable rational thought about consequences
To align personal ethics with those of others
To guide actions through a view of right and wrong
13. (TCOs 2, 8) The rule or principle to be applied in making
decisions is an example of which kind of ethical discovery process? (Points :
5)
Principle of utility
A posteriori rationality
A priori rationality
Empirical rationality
Scientific method
A posteriori rationality
A priori rationality
Empirical rationality
Scientific method
14. (TCOs 1, 2, 5) The Social Contract theorist whose troubled
childhood was most clearly reflected in his theories was who? (Points : 5)
Thomas Aquinas
Thomas Jefferson
Jean-Jacques Rousseau
Thomas Hobbes
John Locke
Thomas Jefferson
Jean-Jacques Rousseau
Thomas Hobbes
John Locke
15. (TCOs 3, 6, 7) Kant's concern that people choose to observe
universal laws as their duty is expressed through what actions? (Points : 5)
Their habits
Their maxims
Their desires
Their loves
Their loyalties
Their maxims
Their desires
Their loves
Their loyalties
16. (TCOs 2, 7, 8) Aristotle's Ethics of Virtue have found modern
application for business and industry through what practice? (Points : 5)
Resolution models applications
Goals and objectives
Core values of organizations
Business models
Professional codes of discipline
Goals and objectives
Core values of organizations
Business models
Professional codes of discipline
17. (TCOs 2, 8) Professional codes of conduct serve what function
for business and industry? (Points : 5)
Allow businesses to avoid training professional staffers
Enable transfer of valued employees across state lines
Enable contracting of temporary employees
Specify continuing education needs and requirements
Providing assurance of the professional qualifications of members
Enable transfer of valued employees across state lines
Enable contracting of temporary employees
Specify continuing education needs and requirements
Providing assurance of the professional qualifications of members
18. (TCOs 2, 7) Aristotle's Ethical Doctrine of the Mean measured
personal virtues on a scale that included the virtue itself, the excess of it,
and the deficiency of it.
If the virtue is COURAGE and the deficiency is COWARDICE, what
is the excess?
(Points : 5)
Wisdom
Moderation
There is no excess
Recklessness
Love
Moderation
There is no excess
Recklessness
Love
19. (TCOs 8, 9) In personal or organizational conflict, what
benefits accrue to all parties when a leader or consultant employees one of the
ethical conflict resolution models of Week 6? (Points : 5)
Objectives of what winning the conflict means get refined and
better understood
Conflict management gets slowed down and settled.
Conflict can be handled in a sequential, step-by-step manner
Parties can be reconciled without solving the issues
Personal relationships can be separated from issues
Conflict management gets slowed down and settled.
Conflict can be handled in a sequential, step-by-step manner
Parties can be reconciled without solving the issues
Personal relationships can be separated from issues
20. (TCOs 1, 2) The Latin term a
priori describes the
origin of knowledge developed rationally, and the term a posterioridescribes knowledge
developed through observation and experience. What is an example of ethics is
best described as discovered in an a
postiori manner?
(Points : 5)
Social ethics
Care-based ethics
Consequentialist ethics
Theological ethics
Operational ethics
Care-based ethics
Consequentialist ethics
Theological ethics
Operational ethics
Page 2 - Essays
1. (TCOs 1, 2, 3, 7) In support of TCO #7 and in the Week 7
discussions, you developed and placed into the threaded discussions your
personalized ethics statement of what has become important to you in the
practice of ethics as you have practiced ethics during the course. Your first
task in this question is to briefly present that personalized statement in just
a few sentences before continuing with the question. Much of the rest of the
exam will involve your working with that personalized statement through brief
applications and cases.
Use your ethical philosophy to solve the following ethical
situation. Explain how your philosophy helped you make your decision.
Should citizens have an ethical obligation to serve their
country when it is at war? Under what circumstances, if any, is it ethical for
a person to refuse to serve?
A significant number of people believe war is always wrong, and
that no circumstances justify one nation's taking up arms against another. Is
this view ethically sound? How about realistically? Please state which side you
agree with, and why. Explain and defend your position using your ethical
position statement.
In answering, be sure to look at both sides of war: that is, a
country defending itself against aggression and of a strong country coming to
the aid of a weaker country that has been attacked unjustly. Then, explain how
your ethical philosophy affected how you answered this problem. (Points : 30)
2. (TCOs 1, 2, 7) Analyze the following ethical situation using
YOUR ethical philosophy. Read the situation and then in your answer, explain
why this is an ethical situation, what the "issues" are, and how an
"ethical" person would resolve them. Explain how YOUR ethical
philosophy has helped you read a conclusion about how to resolve or analyze
this situation.
Employees' worth to their employers may diminish before they are
eligible for retirement. In such cases, the employer is faced with the dilemma
of choosing between retaining an old and trusted yet unproductive worker for 5
or 10 more years, or firing that worker and jeopardizing his or her retirement
benefits.
1. Should an employer have an ethical obligation to keep such
unproductive, but loyal employees? What if the employee had been a problem his
or her entire career? Are there certain circumstances where your answer to
these questions would be different?
2. What is the duty of an unproductive employee to his or her
employer? Is there an ethical obligation to retire when productivity begins to
wane? If a person is simply "coasting" for his or her last few years,
is that person "unethical?" Be sure to explain your answer. (Points :
30)
3. (TCOs 1, 7, 9) How do you feel St. Thomas Aquinas would have
solved the above ethical situation differently or the same as you did using
your philosophy? Please explain the reasons for the similarities or
differences. (Points : 40)
4. (TCOs 1, 2, 4, 9) A first-term junior senator has placed a
bill before the Senate that promises to correct tax inequities that affect
thousands of workers. However, the bill is being held up in committee. The
senior senator who serves as Sub-Committee Chairperson is responsible. The
senator, however, has learned of a secret scandal in the Chairperson's personal
life. The junior senator visits the Chairperson and tells him that unless the
bill is released from committee, he will divulge the scandal to the press. The
Chairperson then releases the bill from committee and it is passed—and becomes
law.
Identify and tell what ethical philosophy the senior and junior
senators are using, if any.
Now, use your ethical philosophy to analyze the situation.
Explain how, using your philosophy, you would have solved this situation either
the same way as the characters in the situation did, or differently. Why?
(Points : 30)
5. (TCOs 5, 6) You work for a grocery store and a new manager is
hired to oversee your department. He comes into your department (the butcher
shop) and explains to you that for the past 6 months, your department has been
losing money for the store because of the waste and spoilage going on from
having to discard unsold meat and poultry. He tells you that from now on, he
wants you to package ground meat in smaller, more compact packages, with older
meat on the bottom of the package (so it is not visible to the customer) and
the fresher meat on the top, where it is visible to the customers. In this way,
you can move more of the older meat and still receive the top dollar for it. As
he leaves the department where you were having the discussion, he turns and
says, "And by the way, one more month of losses like we had last month
from this department, and you can kiss your job goodbye."
Will you repackage the meat in the way he requested?
Why or why not? Explain what ethical analysis you used to come
to this conclusion. (Points : 30)
6. (TCOs 6, 8) Analyze your answer above using the Front Page of
the Newspaper ethical dilemma resolution model. Show your steps. (Points : 40)
BSOP326 Midterm Exam 3
1. (TCO 6) An effective leadership system is designed to accomplish
all of the following, except _____. (Points : 5)
2. (TCO 6) The traditional approach to strategy deployment is which
of the following? (Points : 5)
3. (TCO 3) The criteria for the Canadian Awards for Excellence are
most similar to which of the following? (Points : 5)
4. (TCO 3) ISO 9001 provides specific requirements for _____.
(Points : 5)
5. (TCO 1) A consumer purchases a generic product at a cost of
$5.00 instead of the competing brand-name product that sells for $7.00. The
consumer feels that there is no difference in quality between the generic and
brand-name products. This scenario illustrates which of the following
definitions of quality? (Points : 5)
6. (TCO 1) During the Middle Ages, quality was built into the final
product. This approach to quality was lost with the advent of _____. (Points :
5)
7. (TCO 1) Which of the following was the top priority of U.S.
manufacturing in the time period immediately following World War II? (Points :
5)
8. (TCO 2) Which of the following systems does not have a role to
play in assuring quality in a manufacturing firm? (Points : 5)
9. (TCO 2) An increasingly important component in quality for
service firms is _____. (Points : 5)
10. (TCO 2) Services are generally _____ intensive, whereas
manufacturing is more _____ intensive. (Points : 5)
11. (TCO 2) Systems thinking can be applied to the analysis of
_____. (Points : 5)
12. (TCO 3) The Malcolm Baldrige National Quality Award serves
several purposes, except _____. (Points : 5)
13. (TCO 5) “Moments of truth” are instances when which of the
following occurs? (Points : 5)
14. (TCO 5) Which of the following is not true about the American
Customer Satisfaction Index? (Points : 5)
15. (TCO 7) Which of the following is not considered a “hard”
measure of the effectiveness of human-resource management? (Points : 5)
16. (TCO 4) Which of the following is the primary reason for
Deming’s position that slogans should be eliminated? (Points : 5)
17. (TCO 4) The Deming philosophy focuses on improvements in product
and service quality by _____. (Points : 5)
18. (TCO 8) The key stages of a team’s life cycle include all of the
following, except for _____. (Points : 5)
Top of Form
Page 2
1. (TCO 4) Failure to understand Deming’s Profound Knowledge can
result in some severe problems. Answer the following three parts relating Peter
Scholtes's observations relating to the failure to understand Deming’s Profound
Knowledge:
1. Discuss what happens when
people do not understand variation. (10 points)
2. Discuss what happens when people do not understand systems. (10 points)
3. Discuss what happens when people do not understand psychology. (10 points)
2. Discuss what happens when people do not understand systems. (10 points)
3. Discuss what happens when people do not understand psychology. (10 points)
(Points : 30)
2. (TCO 6) Answer the following three parts relating to the
situational leadership theory:
1. Discuss the leadership style that would be used if maturity level
of the follower was “able and willing.” (10 points)
2. Discuss the leader